United Services Automobile Association
Strategic Workforce Planning Senior Consultant
United Services Automobile Association, Charlotte, North Carolina, United States, 28245
As the **Strategic Workforce Planning Senior Consultant,** you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA’s business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has theright talent, skills, timing, location, and costto meet its long-term goals. This role will connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership influencing strategic workforce planning capabilities across the association.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. **Strategic Workforce Planning & Business Alignment.** Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Creates and implements strategic workforce plans that are fully integrated with business objectives, ensuring clear communication of strategic, tactical, and financial goals, dependencies, and potential risks.Collaborates with HR, Finance, CREWs, Risk, and other association functions to ensure that strategic workforce plans are aligned with their strategies and goals. Develops and maintains processes to monitor strategic workforce plan performance against metrics, ensuring compliance with laws, regulations, and company policies.Serves as a mentor and coach to HR business partners and other stakeholders, sharing expertise in strategic workforce planning and promoting a culture of proactive talent planning.Identifies and shares best practices in strategic workforce planning, encouraging the adoption of innovative approaches and techniques throughout the organization.Bachelor's degree in Finance, Business or Human Resources or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 or more years of relevant Workforce Planning & Forecasting or HR Metrics experience or 2+ years relevant workforce planning, forecasting, of HR metrics experience and 4+ years business support analytics experience in financial services.
Experience developing long range (1 year +) workforce planning and forecasts.
Highly proficient critical thinking, analysis, business planning, communication and forecasting skills. Experience in insurance and/or banking sectors.
Familiarity with call center and sales workforce dynamics.
Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle).
Experience with design thinking and agile methodologies.
Experience bringing and implementing strategic workforce planning best practices **Compensation range:** The salary range for this position is: $93,770- $179,240**.** **USAA does not provide visa sponsorship for this role. Please do not apply for** **this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.)****Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.# **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**# ## ## **Please do not type your first and last name in all caps.**## ## *Find your purpose. Join our mission.*USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.California applicants, please review our
here. #J-18808-Ljbffr
Experience developing long range (1 year +) workforce planning and forecasts.
Highly proficient critical thinking, analysis, business planning, communication and forecasting skills. Experience in insurance and/or banking sectors.
Familiarity with call center and sales workforce dynamics.
Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle).
Experience with design thinking and agile methodologies.
Experience bringing and implementing strategic workforce planning best practices **Compensation range:** The salary range for this position is: $93,770- $179,240**.** **USAA does not provide visa sponsorship for this role. Please do not apply for** **this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.)****Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.# **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**# ## ## **Please do not type your first and last name in all caps.**## ## *Find your purpose. Join our mission.*USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.California applicants, please review our
here. #J-18808-Ljbffr