Midwestern University US
Assistant Director of Patient Accounts- IL- Clinic Finance, Multispecialty Clini
Midwestern University US, Downers Grove, Illinois, United States, 60516
Overview
The Assistant Director of Patient Accounts assists in all patient account activity for the Midwestern University medical clinics at the Downers Grove, IL location. The clinics include the Multispecialty Clinic, the Dental Institute, and the Eye Institute. The position reports to the Director of Patient Accounts. Responsibilities
Achieve departmental operational objectives by ensuring clinic patient scheduling, registration, referrals, and insurance eligibility are completed to department standards Supervise and support managers to ensure a competent and productive workforce, resolve patient account issues with departmental personnel, and ensure managers adhere to department’s expectations for team management Delegate work appropriately, provide clear expectations and follow up to ensure staff are achieving individual and departmental goals In support of the Director of Patient Accounts collaborate with University Administration, Clinic Administration, and various academic programs to reach and maintain financial and accounts receivable goals, establish policies and procedures, HIPAA and HiTech, and develop and maintain excellent customer service Interview, hire, train, manage, develop, and evaluate patient account staff members Ensure that all Federal, State, and other third-party billing, collecting and follow-up requirements and regulations are achieved Review, develop, and recommend new policies or improvement of current policies to the Director of Patient Accounts Manage and coordinate accounts receivable functions/ reporting to ensure efficiency and maximize reimbursement. Analyze processes to identify payer issues, results, and progress, implement plans for improvement and keep bad debt to a minimum Participate in various university and clinic audits as it relates to finance, billing, and coding Participate as a member on various clinic committees Participate as a member of MGMA Oversee the application, approval, and administration of the Midwestern University Patient Financial Assistance Program Prepare, implement, and monitor patient account budgets for Midwestern University clinics Assist in research, development, and implementation of new services and programs Ensure compliance with payer contracting agreements Develop strong and effective relationships with vendors and contracted partnerships in order to exchange information and resolve issues of financial impact Assist in review of month-end reporting to develop, implement and monitor benchmarking/metrics for patient accounts Mentor, coach, teach Patient Account Managers on best practices in HR/employee relations, organizational hierarchy, communication protocol Implement changes directed by regulatory agencies Other duties as assigned Supervisory Responsibilities
The position will have supervisory responsibilities. Qualifications
Education : A Bachelor’s degree required; Master’s degree preferred. Experience : A minimum of 5 years’ management experience and a minimum of 7-10 years of experience working in an integrated clinic environment is required. Computer Skills : Computer proficiency in MS Office (Word, Excel, Outlook). Experience with Medical, Dental, Optometry and Veterinary practice management systems, EHR, payer websites, clearinghouses. Language Skills : High skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to top management, and boards of directors Reasoning Ability : High skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Mathematical Ability : Intermediate skills: Ability to calculate figures and amounts such as discounts, interests, commissions and proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Education
Required : Bachelors or better. Equal Opportunity
Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions, gender identity; and sexual orientation); marital status; age; disability; citizenship; past, current, or prospective service in the uniformed services; genetic information; or any other protected class, in accord with all federal, state and local laws, and regulation. Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke-Free Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.
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The Assistant Director of Patient Accounts assists in all patient account activity for the Midwestern University medical clinics at the Downers Grove, IL location. The clinics include the Multispecialty Clinic, the Dental Institute, and the Eye Institute. The position reports to the Director of Patient Accounts. Responsibilities
Achieve departmental operational objectives by ensuring clinic patient scheduling, registration, referrals, and insurance eligibility are completed to department standards Supervise and support managers to ensure a competent and productive workforce, resolve patient account issues with departmental personnel, and ensure managers adhere to department’s expectations for team management Delegate work appropriately, provide clear expectations and follow up to ensure staff are achieving individual and departmental goals In support of the Director of Patient Accounts collaborate with University Administration, Clinic Administration, and various academic programs to reach and maintain financial and accounts receivable goals, establish policies and procedures, HIPAA and HiTech, and develop and maintain excellent customer service Interview, hire, train, manage, develop, and evaluate patient account staff members Ensure that all Federal, State, and other third-party billing, collecting and follow-up requirements and regulations are achieved Review, develop, and recommend new policies or improvement of current policies to the Director of Patient Accounts Manage and coordinate accounts receivable functions/ reporting to ensure efficiency and maximize reimbursement. Analyze processes to identify payer issues, results, and progress, implement plans for improvement and keep bad debt to a minimum Participate in various university and clinic audits as it relates to finance, billing, and coding Participate as a member on various clinic committees Participate as a member of MGMA Oversee the application, approval, and administration of the Midwestern University Patient Financial Assistance Program Prepare, implement, and monitor patient account budgets for Midwestern University clinics Assist in research, development, and implementation of new services and programs Ensure compliance with payer contracting agreements Develop strong and effective relationships with vendors and contracted partnerships in order to exchange information and resolve issues of financial impact Assist in review of month-end reporting to develop, implement and monitor benchmarking/metrics for patient accounts Mentor, coach, teach Patient Account Managers on best practices in HR/employee relations, organizational hierarchy, communication protocol Implement changes directed by regulatory agencies Other duties as assigned Supervisory Responsibilities
The position will have supervisory responsibilities. Qualifications
Education : A Bachelor’s degree required; Master’s degree preferred. Experience : A minimum of 5 years’ management experience and a minimum of 7-10 years of experience working in an integrated clinic environment is required. Computer Skills : Computer proficiency in MS Office (Word, Excel, Outlook). Experience with Medical, Dental, Optometry and Veterinary practice management systems, EHR, payer websites, clearinghouses. Language Skills : High skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to top management, and boards of directors Reasoning Ability : High skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Mathematical Ability : Intermediate skills: Ability to calculate figures and amounts such as discounts, interests, commissions and proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Education
Required : Bachelors or better. Equal Opportunity
Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions, gender identity; and sexual orientation); marital status; age; disability; citizenship; past, current, or prospective service in the uniformed services; genetic information; or any other protected class, in accord with all federal, state and local laws, and regulation. Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke-Free Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.
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