Amazon
Data Center Operations Manager (Night Shift)
Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding, and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. Key responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Develop Career Paths for the employees and make updates in our internal tools Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement, and hardware logistics Basic Qualifications A Bachelor's degree or 4+ years of professional or military experience in an IT-related field 2+ years of experience managing people in a technical environment 2+ years of experience with Networking, or Computer hardware Preferred Qualifications In-depth knowledge of Linux systems administration, Networking, and knowledge of cabling best practices In-depth hardware architectures knowledge and troubleshooting experience Experience with system management tools and client/server environments Technical writing experience and prior project management experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding, and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. Key responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Develop Career Paths for the employees and make updates in our internal tools Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement, and hardware logistics Basic Qualifications A Bachelor's degree or 4+ years of professional or military experience in an IT-related field 2+ years of experience managing people in a technical environment 2+ years of experience with Networking, or Computer hardware Preferred Qualifications In-depth knowledge of Linux systems administration, Networking, and knowledge of cabling best practices In-depth hardware architectures knowledge and troubleshooting experience Experience with system management tools and client/server environments Technical writing experience and prior project management experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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