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Amazon

Data Center Operations Manager, DCO

Amazon, Nashville, Tennessee, United States

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As a Data Center Manager in Amazon, you will manage the world’s largest Cloud Computing Infrastructure. We encounter interesting, challenging & complex problems every day, being a technical manager in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role. You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers at. You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors. Key Responsibilities

Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance. Maintaining existing Data Centers Helping build and bring online new Data Centers Constantly improving all our processes and procedures. Assisting & managing relationships with external vendors & contractors Liaising with internal teams & management groups Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. About the Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Basic Qualifications

A Bachelor's degree or 4+ years of professional or military experience in an IT related field. 2+ years of experience managing people in a technical environment in an on-call rotations, and providing after-hours support in an environment that operates 24/7 2+ years of experience with Networking, or Computer hardware. Preferred Qualifications

2+ years of previous Data Center Management experience. Effective communication and decision making skills Behavioral interviewing and hiring experience Formal project management certifications (Prince2, PMP, AGILE) Experience or Knowledge of AWS products: EC2, EBS, S3 and infrastructure and system redundancy (Power feeds, ATS, Server Hardware, RAID, Network Connectivity) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

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