Hilo Benioff Medical Center
East Hawaii Medical Group, an affiliate of Hilo Benioff Medical Center and Hawaii Health System's Corporation's East Hawaii Region, is seeking a Director of Business Intelligence to lead the hospital's enterprise-wide data strategy, governance, and analytics. This role oversees the integration, management, and analysis of data from multiple platforms, including Epic, UKG, Press Ganey, MEDITECH (legacy EHR), and other operational and financial systems. The Director ensures data is transformed into actionable insights that drive clinical, operational, and strategic decision-making. This is an on-site position based in Hilo, Hawaii
Key Responsibilities:
Lead the development and execution of the hospital's business intelligence strategy,
building and managing a high-performing BI team. Oversee data governance, integration, and compliance,
ensuring accuracy, security, and HIPAA standards across Epic, UKG, Press Ganey, MEDITECH, and other systems. Design and deliver executive dashboards, operational reports, predictive analytics, and advanced insights
to support clinical, financial, workforce, and patient experience goals. Collaborate with hospital leadership and stakeholders
across operations, finance, HR, quality, and clinical teams to align BI solutions with strategic initiatives. Educate and empower leaders and staff in effective use of BI tools , promoting data-driven decision-making and self-service reporting. Qualifications
Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, or related field (Master's preferred). Minimum 5 years of experience in healthcare analytics, with at least 2 years in a leadership role. Direct experience with
Epic Cogito/Clarity/Caboodle
required, including certification in one or more platforms. Experience with
UKG (Kronos), Press Ganey, and MEDITECH
strongly preferred. Proven track record of building and leading BI or analytics teams in a healthcare environment. Skills & Competencies
Strong understanding of hospital and outpatient operations, financial reporting, and clinical workflows. Expertise in SQL, data warehousing, and visualization tools (e.g., Tableau, Power BI, Qlik, Epic reporting tools). Excellent communication and collaboration skills; able to convey complex data concepts to non-technical stakeholders. Strong project management, problem-solving, and organizational skills. Company Description East Hawaii Medical Group is the East Hawaii Region's diverse provider group of over 100 physicians and advanced practice providers, representing various specialties in our hospitals and outpatient clinics. Our group is also responsible for managing the Hawaii Island Family Medicine Residency program that trains new family medicine physicians.
Benefits
Medical, dental and vision coverage for employee and your dependents 20 days (160 hours) Paid Time Off (PTO) 13 paid holidays each year (104 hours); 14 (112 hours) during election years Eligibility to participate in 401(K) with match after three months of service
* Rates listed for paid holidays and PTO days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.
About Hilo & The Big Island
Hilo is located on the east side of the island of Hawaii, and has a quaint, old-Hawaii, small town atmosphere. Our island offers amazing rainforests, waterfalls and beaches. The hospital staff is community-oriented and strive to provide competent and compassionate care to every patient that enters our doors. The area is home to the Hawaii Community College, University of Hawaii, Hawaii Volcanoes National Park, excellent schools and convenient shopping.
Pre-Employment Assessments for External Candidates
As part of the recruiting process for this position, external applicants (job applicants NOTemployed by HHSC's East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request.
Pre-Employment Health Requirements
Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.
EHMG - Drug Free, Equal Opportunity Employer, E-Verify
The East Hawaii Medical Group is a drug-free workplace, an Equal Opportunity Employer, and conducts employment verification through E-Verify.
Key Responsibilities:
Lead the development and execution of the hospital's business intelligence strategy,
building and managing a high-performing BI team. Oversee data governance, integration, and compliance,
ensuring accuracy, security, and HIPAA standards across Epic, UKG, Press Ganey, MEDITECH, and other systems. Design and deliver executive dashboards, operational reports, predictive analytics, and advanced insights
to support clinical, financial, workforce, and patient experience goals. Collaborate with hospital leadership and stakeholders
across operations, finance, HR, quality, and clinical teams to align BI solutions with strategic initiatives. Educate and empower leaders and staff in effective use of BI tools , promoting data-driven decision-making and self-service reporting. Qualifications
Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, or related field (Master's preferred). Minimum 5 years of experience in healthcare analytics, with at least 2 years in a leadership role. Direct experience with
Epic Cogito/Clarity/Caboodle
required, including certification in one or more platforms. Experience with
UKG (Kronos), Press Ganey, and MEDITECH
strongly preferred. Proven track record of building and leading BI or analytics teams in a healthcare environment. Skills & Competencies
Strong understanding of hospital and outpatient operations, financial reporting, and clinical workflows. Expertise in SQL, data warehousing, and visualization tools (e.g., Tableau, Power BI, Qlik, Epic reporting tools). Excellent communication and collaboration skills; able to convey complex data concepts to non-technical stakeholders. Strong project management, problem-solving, and organizational skills. Company Description East Hawaii Medical Group is the East Hawaii Region's diverse provider group of over 100 physicians and advanced practice providers, representing various specialties in our hospitals and outpatient clinics. Our group is also responsible for managing the Hawaii Island Family Medicine Residency program that trains new family medicine physicians.
Benefits
Medical, dental and vision coverage for employee and your dependents 20 days (160 hours) Paid Time Off (PTO) 13 paid holidays each year (104 hours); 14 (112 hours) during election years Eligibility to participate in 401(K) with match after three months of service
* Rates listed for paid holidays and PTO days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.
About Hilo & The Big Island
Hilo is located on the east side of the island of Hawaii, and has a quaint, old-Hawaii, small town atmosphere. Our island offers amazing rainforests, waterfalls and beaches. The hospital staff is community-oriented and strive to provide competent and compassionate care to every patient that enters our doors. The area is home to the Hawaii Community College, University of Hawaii, Hawaii Volcanoes National Park, excellent schools and convenient shopping.
Pre-Employment Assessments for External Candidates
As part of the recruiting process for this position, external applicants (job applicants NOTemployed by HHSC's East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request.
Pre-Employment Health Requirements
Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.
EHMG - Drug Free, Equal Opportunity Employer, E-Verify
The East Hawaii Medical Group is a drug-free workplace, an Equal Opportunity Employer, and conducts employment verification through E-Verify.