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PDS Defense

Receptionist II

PDS Defense, Huntsville, Alabama, United States, 35824

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Administrative/Clerical

Receptionist II

Huntsville, AL Posted: 10/2/2025

Job Description

Job ID#:

213308

Job Category:

Administrative/Clerical

Position Type:

Associate - W2

Shift:

1

PDS Defense, Inc. is seeking a Receptionist II, in Huntsville, AL. Job ID#213308

Job Description:

This role oversees the administrative security processes at the Huntsville facility, primarily as the receptionist maintaining access control and visitor management and is the first interaction visitors and customers have with our client. Performs basic clerical duties in support of security procedures and requirements. Processes security documents and visit requests. Sets up and maintains files. Maintains security precautions. Finally, this role will assist with basic administrative and clerical duties as assigned. We pride ourselves on our professionalism, culture and values which is required in this important role.

Job Responsibility:

Possess dynamic thinking, team player attitude that takes pride in your work

Welcomes and check's in on-site visitors, determines nature of business and announces visitors to appropriate personnel in order to ensure good customer service

Answers telephone and directs the caller to the appropriate personnel, department or voicemail to ensure all calls are addressed

Maintains facility visitor management systems and access control procedures to ensure good customer service and security.

Administers and coordinates security activities to ensure compliance with government and company security policies and procedures.

Supports and administers organizational security plans and operations.

Maintains badges, records, manuals and other documentation.

Coordinates and administers security verification for all visitors in accordance with government requirements and company security policies and procedures.

Answers telephone and directs the caller to the appropriate personnel, department or voicemail to ensure all calls are addressed.

Aids with locating people and conference rooms as requested and contacts hosts upon visitor arrival.

Answers telephone and directs the caller to the appropriate personnel, department or voicemail to ensure all calls are addressed; provides callers with basic information as necessary.

Monitors incoming/outgoing USPS mail bin and package drop areas; refers suspicious packages to security.

Assists with medical incidents as needed.

Provides general support as required by senior executives

Required Skills:

Must be able to speak, read, write, and understand English

Demonstrates the ability to communicate information clearly and effectively both verbally and in writing at all levels of seniority, both formally and informally

High School diploma or some college

Ability to multi-task and work with minimal supervision

Expert knowledge of Microsoft Office (Excel, Word, Outlook)

Experience in customer service

Preferred Skills:

Acts quickly in response to customer problems, takes ownership and sees them through to satisfactory conclusion

Able to interact professionally and courteously with customers in a face-to-face situation.

Comfortable dealing with customers at all levels of seniority

Able to logically examine and interpret information from different sources to develop a course of action.

Strong interpersonal and teamwork skills.

Education:

H.S. Diploma

Work Experience:

3+ Years

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Job Requirements

Minimum Security Clearance:

No Clearance

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled