FreeStar Financial
Overview
FreeStar Financial Credit Union
is looking for a dynamic and passionate Branch Manager to lead our teams at either our Richmond or Chesterfield Branches. If you love to use your dynamic skills to generate business and develop our team for a growing credit union, this role may be right for you. Job Location:
Richmond or Chesterfield Days:
Monday thru Friday with occasional Saturdays Salary:
$65,000-$70,000 (monthly incentive program, plus up to a 5% annual incentive) Benefits: 4 weeks PTO available in the first year 401k with up to a 6% match Up to a 5% year-end bonus
Position Purpose
The Branch Manager will help drive operations and effective team member development while ensuring exceptional member service and branch goal achievement. This person actively engages in activities supporting efficient and compliant branch operations, coaching, and leadership strategies to support the credit union\'s mission, vision, strategic plan, and goals. They play a key role in building and maintaining member relationships.
What You\'ll Do In This Role
Lead, coach and develop the branch team to meet goals and deadlines; ensure team members meet monthly minimum performance expectations; coach to maintain strong product knowledge through observations, work inspections, and regular feedback. Ensure teller and member transactions are processed accurately, efficiently, and within established compliance and credit union guidelines; actively follow up and review branch activities to ensure compliance. Demonstrate leadership by guiding the branch team to service all members with their questions and concerns and to improve the financial lives of our membership; motivate, coach, train, and develop the branch team; hold them accountable to service promises, mission, vision, goals and productivity standards. Assist with member escalations to resolve concerns and issues. Control, manage, and coordinate branch operation activities including scheduling, staffing, directing work, cross-training, reporting, and overseeing loan, teller and member services operations. Conduct check-ins and provide input in department level sales/training meetings where goals are discussed, set and reviewed. Provide superior service to member requests by assisting with teller transactions, new account openings, loan originations and other account service requests.
What You\'ll Bring To FreeStar Financial as a Branch Manager Candidate
Two to five years of similar or related experience, including time spent in preparatory positions. A high school degree or GED is required. Proficiency in the Microsoft suite of products including Word, Excel, Outlook and PowerPoint. Demonstrated ability to process and analyze loan applications. Demonstrated knowledge of business, personal, and insurance products and services. Demonstrated ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, and ratios). Demonstrated ability to consult, provide member services, and achieve relationship sales objectives by anticipating and understanding members\' needs and recommending products that will benefit them. Demonstrated problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues. Proficiency in leading, coaching, developing, and holding team accountable. Ability to be bonded. Ability to obtain Michigan Credit Insurance License. Ability to obtain and maintain NMLS ID. Ability to obtain and maintain notary designation.
What You\'ll Get Working at FreeStar Financial As A Manager
Partner with a talented team helping to provide financial solutions to our members! Be part of an environment where our service to each other is just as important as our service to our members! A wonderful opportunity to expand skillset and develop professionally! Join a Credit Union culture that makes an impact in the community! Join an organization which appreciates and promotes balance in your life! A competitive compensation structure which rewards the contributions of our team members!
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FreeStar Financial Credit Union
is looking for a dynamic and passionate Branch Manager to lead our teams at either our Richmond or Chesterfield Branches. If you love to use your dynamic skills to generate business and develop our team for a growing credit union, this role may be right for you. Job Location:
Richmond or Chesterfield Days:
Monday thru Friday with occasional Saturdays Salary:
$65,000-$70,000 (monthly incentive program, plus up to a 5% annual incentive) Benefits: 4 weeks PTO available in the first year 401k with up to a 6% match Up to a 5% year-end bonus
Position Purpose
The Branch Manager will help drive operations and effective team member development while ensuring exceptional member service and branch goal achievement. This person actively engages in activities supporting efficient and compliant branch operations, coaching, and leadership strategies to support the credit union\'s mission, vision, strategic plan, and goals. They play a key role in building and maintaining member relationships.
What You\'ll Do In This Role
Lead, coach and develop the branch team to meet goals and deadlines; ensure team members meet monthly minimum performance expectations; coach to maintain strong product knowledge through observations, work inspections, and regular feedback. Ensure teller and member transactions are processed accurately, efficiently, and within established compliance and credit union guidelines; actively follow up and review branch activities to ensure compliance. Demonstrate leadership by guiding the branch team to service all members with their questions and concerns and to improve the financial lives of our membership; motivate, coach, train, and develop the branch team; hold them accountable to service promises, mission, vision, goals and productivity standards. Assist with member escalations to resolve concerns and issues. Control, manage, and coordinate branch operation activities including scheduling, staffing, directing work, cross-training, reporting, and overseeing loan, teller and member services operations. Conduct check-ins and provide input in department level sales/training meetings where goals are discussed, set and reviewed. Provide superior service to member requests by assisting with teller transactions, new account openings, loan originations and other account service requests.
What You\'ll Bring To FreeStar Financial as a Branch Manager Candidate
Two to five years of similar or related experience, including time spent in preparatory positions. A high school degree or GED is required. Proficiency in the Microsoft suite of products including Word, Excel, Outlook and PowerPoint. Demonstrated ability to process and analyze loan applications. Demonstrated knowledge of business, personal, and insurance products and services. Demonstrated ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, and ratios). Demonstrated ability to consult, provide member services, and achieve relationship sales objectives by anticipating and understanding members\' needs and recommending products that will benefit them. Demonstrated problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues. Proficiency in leading, coaching, developing, and holding team accountable. Ability to be bonded. Ability to obtain Michigan Credit Insurance License. Ability to obtain and maintain NMLS ID. Ability to obtain and maintain notary designation.
What You\'ll Get Working at FreeStar Financial As A Manager
Partner with a talented team helping to provide financial solutions to our members! Be part of an environment where our service to each other is just as important as our service to our members! A wonderful opportunity to expand skillset and develop professionally! Join a Credit Union culture that makes an impact in the community! Join an organization which appreciates and promotes balance in your life! A competitive compensation structure which rewards the contributions of our team members!
#J-18808-Ljbffr