Itlearn360
Housing Navigator at Community Forward SF San Francisco, CA
Itlearn360, San Francisco, California, United States, 94199
Overview
Community Forward SFis a collection of vital programs that ensures our neighbors experiencing homelessness have effective services designed for their unique needs. Whether one needs housing, medical shelter, a safe place to recover, or calm in the face of domestic violence - we care for those most vulnerable in our community. We are not just one program. We are a network of programs designed to work together to meet every stage of need. We focus on the hardest-to-reach, most vulnerable people: Women, Medical Crisis, Substance Use Disorder, and Older Adults. Our programs meet the needs of people, rather than demanding that people meet the needs of our programs. Job Summary
Job Title: Housing Navigator Program: Flexible Housing Subsidy Pool for the Ending Transgender Homelessness Initiative Reports to: Deputy Director of Subsidy Services Status: Union, Non-exempt Hourly Wage: $29.70 Schedule: 9am-5pm, Monday-Friday Community Forward SFis a collection of vital programs that ensures our neighbors experiencing homelessness have effective services designed for their unique needs. Whether one needs housing, medical shelter, a safe place to recover, or calm in the face of domestic violence - we care for those most vulnerable in our community. Essential Job Functions
Establish and maintain a caseload of participants, provide housing services including, but not limited to: completing housing applications, gathering documents required for move-in, scheduling and attending unit viewings, assisting with lease signing and understanding, and supporting with move-ins. Provide support, education, and resource connections to assist participants in overcoming barriers to housing. Assist participants with utility enrollment and education on how to pay rent. Conduct outreach to encourage program usage, especially regarding housing placement Identify participant behaviors that may jeopardize their housing, and intervene when necessary to promote housing retention. Maintain participants' files and associated documentation. Provide follow-up support to housing retention incidents. Adhere to established policies and procedures. Ensure that participants are treated with dignity and respect and that their needs are met while participating in the program. Support our mission to promote stabilization, hope, and healing for adults experiencing homelessness in San Francisco. Training and meeting attendance. Other duties as assigned. Background & Experience
Bachelor’s (B.A.) degree or equivalent in education and work experience or 4 years of experience in housing-related programs or real estate Excellent cultural competence and humility regarding the TGNC community. Thorough understanding of the specific issues and barriers that members of the TGNC community face. Experience negotiating and working with large and small landlords Knowledge of San Francisco community resources and neighborhoods Understanding of Fair Housing laws Comfort with technology including basic knowledge of Microsoft Office Suite, Google Suite, and city housing databases. Possess effective communication skills and the ability to work both independently and cooperatively. Ability to de-escalate conflict Possess a good understanding of homelessness, trauma, DV/IPV, HIV/AIDS, substance use disorder and recovery, mental health disorders and neurodiversity, harm reduction, and systems of oppression. Ability to engage with others in a positive, energetic, helpful, and trauma-informed manner. Able to work effectively with diverse individuals who self-identify by culture, language, neighborhood, sexual identity, gender, and other definitions. Ability to write and speak English effectively. CPR and first aid certification required within 90 days of hire. TB clearance and proof of COVID-19 vaccination within 7 days of hire. Preferred Qualifications
Multicultural, multilingual Passion for working with at-risk client populations Lived experience in homelessness and/or other systems of oppression Lived experience in the TGNC community Familiarity with the ONE System. Excellent organizational and administrative skills Excellent written and oral communication skills Strong self-awareness, cultural humility, and commitment to personal praxis Physical Requirements
Ability to stand and walk as needed throughout the shift for extended periods of time. Ability to lift up to 50 lbs. Ability to sit and use a computer, including keyboard and visual display terminal, for extended periods of time. Finger, hand, and wrist agility. Ability to complete tasks in an environment where interruptions are the norm and background noise is present. Ability to move through buildings commonly including stairs, between buildings, and out in the community. Community Forward SF reserves the right to revise job descriptions or work hours as required. The above statements describe the general nature of the work and the essential duties. This position description does not state or imply that the above are the only duties and responsibilities. All requirements are subject to modification to reasonably accommodate individuals with a disability. All jobs are subject to contract funding availability. CFSF will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made. After making a conditional offer and running a background check, if CFSF is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.
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Community Forward SFis a collection of vital programs that ensures our neighbors experiencing homelessness have effective services designed for their unique needs. Whether one needs housing, medical shelter, a safe place to recover, or calm in the face of domestic violence - we care for those most vulnerable in our community. We are not just one program. We are a network of programs designed to work together to meet every stage of need. We focus on the hardest-to-reach, most vulnerable people: Women, Medical Crisis, Substance Use Disorder, and Older Adults. Our programs meet the needs of people, rather than demanding that people meet the needs of our programs. Job Summary
Job Title: Housing Navigator Program: Flexible Housing Subsidy Pool for the Ending Transgender Homelessness Initiative Reports to: Deputy Director of Subsidy Services Status: Union, Non-exempt Hourly Wage: $29.70 Schedule: 9am-5pm, Monday-Friday Community Forward SFis a collection of vital programs that ensures our neighbors experiencing homelessness have effective services designed for their unique needs. Whether one needs housing, medical shelter, a safe place to recover, or calm in the face of domestic violence - we care for those most vulnerable in our community. Essential Job Functions
Establish and maintain a caseload of participants, provide housing services including, but not limited to: completing housing applications, gathering documents required for move-in, scheduling and attending unit viewings, assisting with lease signing and understanding, and supporting with move-ins. Provide support, education, and resource connections to assist participants in overcoming barriers to housing. Assist participants with utility enrollment and education on how to pay rent. Conduct outreach to encourage program usage, especially regarding housing placement Identify participant behaviors that may jeopardize their housing, and intervene when necessary to promote housing retention. Maintain participants' files and associated documentation. Provide follow-up support to housing retention incidents. Adhere to established policies and procedures. Ensure that participants are treated with dignity and respect and that their needs are met while participating in the program. Support our mission to promote stabilization, hope, and healing for adults experiencing homelessness in San Francisco. Training and meeting attendance. Other duties as assigned. Background & Experience
Bachelor’s (B.A.) degree or equivalent in education and work experience or 4 years of experience in housing-related programs or real estate Excellent cultural competence and humility regarding the TGNC community. Thorough understanding of the specific issues and barriers that members of the TGNC community face. Experience negotiating and working with large and small landlords Knowledge of San Francisco community resources and neighborhoods Understanding of Fair Housing laws Comfort with technology including basic knowledge of Microsoft Office Suite, Google Suite, and city housing databases. Possess effective communication skills and the ability to work both independently and cooperatively. Ability to de-escalate conflict Possess a good understanding of homelessness, trauma, DV/IPV, HIV/AIDS, substance use disorder and recovery, mental health disorders and neurodiversity, harm reduction, and systems of oppression. Ability to engage with others in a positive, energetic, helpful, and trauma-informed manner. Able to work effectively with diverse individuals who self-identify by culture, language, neighborhood, sexual identity, gender, and other definitions. Ability to write and speak English effectively. CPR and first aid certification required within 90 days of hire. TB clearance and proof of COVID-19 vaccination within 7 days of hire. Preferred Qualifications
Multicultural, multilingual Passion for working with at-risk client populations Lived experience in homelessness and/or other systems of oppression Lived experience in the TGNC community Familiarity with the ONE System. Excellent organizational and administrative skills Excellent written and oral communication skills Strong self-awareness, cultural humility, and commitment to personal praxis Physical Requirements
Ability to stand and walk as needed throughout the shift for extended periods of time. Ability to lift up to 50 lbs. Ability to sit and use a computer, including keyboard and visual display terminal, for extended periods of time. Finger, hand, and wrist agility. Ability to complete tasks in an environment where interruptions are the norm and background noise is present. Ability to move through buildings commonly including stairs, between buildings, and out in the community. Community Forward SF reserves the right to revise job descriptions or work hours as required. The above statements describe the general nature of the work and the essential duties. This position description does not state or imply that the above are the only duties and responsibilities. All requirements are subject to modification to reasonably accommodate individuals with a disability. All jobs are subject to contract funding availability. CFSF will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made. After making a conditional offer and running a background check, if CFSF is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.
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