The Garrett Companies
Maintenance Technician at Livery Modern Apartments
The Garrett Companies, Chicago, Illinois, United States, 60290
The Garrett Companies is seeking a dedicated and skilled Maintenance Technician to contribute to a high-performing team by delivering prompt, high-quality maintenance services that exceed resident expectations. This position requires a commitment to maintaining property aesthetics, safety, and functionality through proactive inspections, preventative maintenance, and timely repairs.
AtThe Garrett Companies, we believe that through the relentless pursuit of excellence we can become the most successful multifamily development company in the country. We want to be the best, and we're unapologetic about it! We have been named the #1 fastest growing, privately held real estate company in the USA (Inc.500, 2018). Not only that, but we’re also the best-decorated team in the multifamily industry as a 100% certified Great Place to Work. With over 35 total awards, 18 national recognitions, and a 6+ year winning streak, we are passionate about the culture we foster and the team we choose to support it. If you want to grow your career with a nationally recognized and committed leader of excellence, then we encourage you to apply!
Major Objectives
Report any maintenance concerns for repairs to the Community Manager and Service Manager and then perform repairs either independently or alongside the Service Manager. Provide excellent customer service by ensuring that all assigned service requests are completed properly, in a timely manner (within 24 hrs. of assignment), while exceeding the resident’s expectation. Ensure excellent attention to detail with grounds and common areas by starting each day with a thorough inspection, by keeping the grounds free of all trash and debris, by replacing lightbulbs when needed, and by completing any necessary painting and repairs. Possess competent knowledge of use and care of tools and equipment used in facility and grounds. Assist with quarterly community audits and preventative maintenance, including but not limited to: all operating mechanical and non-mechanical parts, electrical, HVAC, plumbing, roofs, balconies, etc. Ensures compliance with state, federal and local codes and assist supervisor with city and fire inspections. Prepare vacant apartment homes for move-in in a manner that meets the standards set forth by Garrett Residential. Team up with leasing department to ensure that vacant apartment homes are ready and available for rental in accordance with move-in schedules. Willingness to work irregular hours when needed, including on-call and overtime hours, as needed. Attend and actively participate in technical training programs to maintain and enhance knowledge and perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics to meet or exceed Garrett Residential standards. Perform additional duties as requested by the Community Manager and Service Manager. Specific Duties & Responsibilities
Lead by example on how to create an exemplary customer experience for all future and existing residents at the community. This includes, but is not limited to, responding to service requests, ensuring apartment homes that have been delivered by construction are move in ready and consistently inspect amenities to make sure they are always in proper working condition and clean. With Service Manager's input, initiate and prioritize your individual daily activities, including service requests, housekeeping, apartment turns, compliance and training. Ensure the community is open and ready for business at scheduled time daily and that all after hours’ emergencies are appropriately handled when assigned to you. Maintain relationship with vendors, residents, team members and associates on a professional level at all times. Basic carpentry skills and ability to safely operate a power washer, backpack blower, floor scrubber and carpet cleaner. Knowledgeable on OSHA regulations, health, safety and environmental laws. Responsible for maintaining the required uniform and ensuring a professional appearance and attitude at all times. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Basic computing skills in Outlook, Excel and Word. Exercises dynamic leadership potential while being in constant and never-ending improvement and development of yourself. High School diploma/GED and one to three years’ experience in facility maintenance and/or mechanical repair. Must be consistently detail oriented. Strong organizational skills. Ability to recognize personal shortcomings. Ability to listen and understand intents and goals. Ability to think creatively and innovatively. Professional judgment and discretion that comes from experience in working with customer services, internal teams and vendors. HVAC experience required. CAMT certification preferred. EPA Type II or Universal Certification required at hire or within 90 days of assuming the position. CPO certification preferred. Must provide own tools. Must have a valid driver’s license and transportation for local travel of business needs. Pre-Prerequisites (these are the most important items)
Coachable. Ability to listen and understand intents and goals. Ability to think creatively and innovatively. Relentless problem-solving skills. Ability to think 2+ steps ahead and anticipate what comes next. Must be willing to work and support at all levels. Physical Demands
Ability to climb up to four flights of stairs to access apartments. Ability to walk several acres to inspect community. Must be able to lift 50-75 lbs. to perform all aspects of the job on a daily basis. Possibly operating dangerous equipment. Physical work may include moving furniture and equipment, shoveling, raking, lifting, climbing, walking, etc. Must be able to adapt to inclement weather. Ability to sit or stand for long periods at a time Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Initial Training and Orientation
Scheduled Weekly Meeting with Ongoing Training
The Garrett Companies support membership to professional organizations and continuing education.
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Report any maintenance concerns for repairs to the Community Manager and Service Manager and then perform repairs either independently or alongside the Service Manager. Provide excellent customer service by ensuring that all assigned service requests are completed properly, in a timely manner (within 24 hrs. of assignment), while exceeding the resident’s expectation. Ensure excellent attention to detail with grounds and common areas by starting each day with a thorough inspection, by keeping the grounds free of all trash and debris, by replacing lightbulbs when needed, and by completing any necessary painting and repairs. Possess competent knowledge of use and care of tools and equipment used in facility and grounds. Assist with quarterly community audits and preventative maintenance, including but not limited to: all operating mechanical and non-mechanical parts, electrical, HVAC, plumbing, roofs, balconies, etc. Ensures compliance with state, federal and local codes and assist supervisor with city and fire inspections. Prepare vacant apartment homes for move-in in a manner that meets the standards set forth by Garrett Residential. Team up with leasing department to ensure that vacant apartment homes are ready and available for rental in accordance with move-in schedules. Willingness to work irregular hours when needed, including on-call and overtime hours, as needed. Attend and actively participate in technical training programs to maintain and enhance knowledge and perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics to meet or exceed Garrett Residential standards. Perform additional duties as requested by the Community Manager and Service Manager. Specific Duties & Responsibilities
Lead by example on how to create an exemplary customer experience for all future and existing residents at the community. This includes, but is not limited to, responding to service requests, ensuring apartment homes that have been delivered by construction are move in ready and consistently inspect amenities to make sure they are always in proper working condition and clean. With Service Manager's input, initiate and prioritize your individual daily activities, including service requests, housekeeping, apartment turns, compliance and training. Ensure the community is open and ready for business at scheduled time daily and that all after hours’ emergencies are appropriately handled when assigned to you. Maintain relationship with vendors, residents, team members and associates on a professional level at all times. Basic carpentry skills and ability to safely operate a power washer, backpack blower, floor scrubber and carpet cleaner. Knowledgeable on OSHA regulations, health, safety and environmental laws. Responsible for maintaining the required uniform and ensuring a professional appearance and attitude at all times. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Basic computing skills in Outlook, Excel and Word. Exercises dynamic leadership potential while being in constant and never-ending improvement and development of yourself. High School diploma/GED and one to three years’ experience in facility maintenance and/or mechanical repair. Must be consistently detail oriented. Strong organizational skills. Ability to recognize personal shortcomings. Ability to listen and understand intents and goals. Ability to think creatively and innovatively. Professional judgment and discretion that comes from experience in working with customer services, internal teams and vendors. HVAC experience required. CAMT certification preferred. EPA Type II or Universal Certification required at hire or within 90 days of assuming the position. CPO certification preferred. Must provide own tools. Must have a valid driver’s license and transportation for local travel of business needs. Pre-Prerequisites (these are the most important items)
Coachable. Ability to listen and understand intents and goals. Ability to think creatively and innovatively. Relentless problem-solving skills. Ability to think 2+ steps ahead and anticipate what comes next. Must be willing to work and support at all levels. Physical Demands
Ability to climb up to four flights of stairs to access apartments. Ability to walk several acres to inspect community. Must be able to lift 50-75 lbs. to perform all aspects of the job on a daily basis. Possibly operating dangerous equipment. Physical work may include moving furniture and equipment, shoveling, raking, lifting, climbing, walking, etc. Must be able to adapt to inclement weather. Ability to sit or stand for long periods at a time Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Initial Training and Orientation
Scheduled Weekly Meeting with Ongoing Training
The Garrett Companies support membership to professional organizations and continuing education.
#J-18808-Ljbffr