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Independent Bank

Human Resource Assistant

Independent Bank, Memphis, Tennessee, us, 37544

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Job Summary:

The Human Resource Assistant will perform administrative tasks and services to support effective and efficient operations of the organization's human resource department. Duties/Responsibilities:

• Maintains accurate and up-to-date human resource files, records, and documentation.

• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.

• Maintains the integrity and confidentiality of human resource files and records.

• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.

• Provides clerical support to the HR department.

• May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.

• Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.

• Conducts or assists with new hire orientation.

• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.

• Performs other duties as assigned. Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

• Excellent organizational skills and attention to detail.

• Proficient with Microsoft Office Suite or related software.

• Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications. Education and Experience:

• High School Diploma or equivalent.

• Prior related office or HR experience preferred.