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Field Support Analyst

Jobs via Dice, Honolulu, Hawaii, United States, 96814

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, CCS Global Tech, is seeking a candidate for the following position. CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the United States. We are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market. Job Requirements:

Hands-on experience with the software product, Gotham. Training experience (Classroom or Deskside) Proficiency in troubleshooting technical issues 1-6 years of experience with Gotham and Maven/Gaia/Foundry Strong understanding of DoD, Intelligence, or Law Enforcement missions TS/SCI Required Salary Target 90-100k Desired Qualifications:

Real world experience supporting intelligence or operations Familiarity with Gaia or Foundry Experience Training Other Intelligence Or Operations Software Excellent communication skills Travel independently, both CONUS and OCONUS, as required Technical knowledge, including working familiarity with languages such as Python, Java or HTML. SCREENING QUESTIONS:

Where are you physically located? What is your availability for an MS Teams video interview on an average week? Have you applied for a Palantir position other than this one in the past year? How many years of experience do you have with Palantir products? Do you have any firsthand experience with Palantir products? Are you comfortable operating independently with military customers? Do you have any previous experience training military members on software solutions? Describe your experience in building training material and how you have tailored training of complex systems to meet needs of diverse user groups. What are your communication strategies to share information with your internal teammates, internal and external stakeholders? What is your typical troubleshooting process when you run into roadblocks? Have you ever missed a meeting, or missed a deadline? We are an equal opportunities employer and welcome applications from all qualified candidates.

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