Hyatt
Overnight Front Desk Agent | Hyatt Andaz Scottsdale Resort
Hyatt, Scottsdale, Arizona, us, 85261
Description:
Starting at $20/hour
plus overnight differential
Shifts are typically 10:00pm - 6:00am
Role & Responsibilities include but are not limited to:
Overnight Front Office Agent Job Duties and Responsibilities:
Audits the daily guest ledger
Handles all end-of-day accounting functions including posting daily room rates and room tax
Ensures accuracy of all charges to guest folios
Averages sum of revenues of all accounts receivable from food, room and other departments
Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
Make cash drops in accordance with proper cash handling procedures
Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
Monitors hotel security camera system
Ensures that lobby is well-maintained, properly lit and with music at proper volume
Work nights, weekends, and holidays as needed
Other duties as assigned
The Hotel
At Andaz Scottsdale Resort & Bungalows, we don't do the Desert Southwest like everyone else. We stick out on purpose-through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests. Are you a finder, not a follower? Someone who believes that empathy, artistry, and exploration should play a role in every workplace? We'd love to talk to you about joining the Andaz Scottsdale team.
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Qualifications:
Demonstrated ability to work independently with minimal supervision, as well as collaboratively within a team environment
Proven success in engaging and communicating effectively with diverse colleagues and guests from various backgrounds
Strong analytical and problem-solving skills, with a keen attention to detail and accuracy
Comfortable working with numbers to ensure accurate end-of-day balancing
Committed to maintaining and enhancing the reputation, values, and service standards of Hyatt Hotels
Must be able to work overnight shifts (typically between 10 pm - 6 am, but with flexibility to work earlier start shifts when necessary).
Must be able to work weekends.
Benefits & Perks
· Enjoy free meals in our colleague cafe
· Discounted & Complimentary Hotel Room Nights
· Medical Dental and Vision Insurance (Full-time colleagues)
· Retirement savings plan
· Excellent training and professional development
· Opportunities to work around the world with Hyatt Hotels and Resorts
· Tuition reimbursement, up to $1,000 a year!
Our Values:
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Proof of eligibility to work in the United States is required, as well as a completed background check.
Primary Location:
US-AZ-Scottsdale
Organization:
Andaz Scottsdale
Pay Basis:
Hourly
Job Level:
Full-time
Job:
Accounting/Finance/Tax
Req ID:
SCO006070
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Starting at $20/hour
plus overnight differential
Shifts are typically 10:00pm - 6:00am
Role & Responsibilities include but are not limited to:
Overnight Front Office Agent Job Duties and Responsibilities:
Audits the daily guest ledger
Handles all end-of-day accounting functions including posting daily room rates and room tax
Ensures accuracy of all charges to guest folios
Averages sum of revenues of all accounts receivable from food, room and other departments
Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
Make cash drops in accordance with proper cash handling procedures
Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
Monitors hotel security camera system
Ensures that lobby is well-maintained, properly lit and with music at proper volume
Work nights, weekends, and holidays as needed
Other duties as assigned
The Hotel
At Andaz Scottsdale Resort & Bungalows, we don't do the Desert Southwest like everyone else. We stick out on purpose-through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests. Are you a finder, not a follower? Someone who believes that empathy, artistry, and exploration should play a role in every workplace? We'd love to talk to you about joining the Andaz Scottsdale team.
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Qualifications:
Demonstrated ability to work independently with minimal supervision, as well as collaboratively within a team environment
Proven success in engaging and communicating effectively with diverse colleagues and guests from various backgrounds
Strong analytical and problem-solving skills, with a keen attention to detail and accuracy
Comfortable working with numbers to ensure accurate end-of-day balancing
Committed to maintaining and enhancing the reputation, values, and service standards of Hyatt Hotels
Must be able to work overnight shifts (typically between 10 pm - 6 am, but with flexibility to work earlier start shifts when necessary).
Must be able to work weekends.
Benefits & Perks
· Enjoy free meals in our colleague cafe
· Discounted & Complimentary Hotel Room Nights
· Medical Dental and Vision Insurance (Full-time colleagues)
· Retirement savings plan
· Excellent training and professional development
· Opportunities to work around the world with Hyatt Hotels and Resorts
· Tuition reimbursement, up to $1,000 a year!
Our Values:
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Proof of eligibility to work in the United States is required, as well as a completed background check.
Primary Location:
US-AZ-Scottsdale
Organization:
Andaz Scottsdale
Pay Basis:
Hourly
Job Level:
Full-time
Job:
Accounting/Finance/Tax
Req ID:
SCO006070
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.