LUSH North America
Seasonal Ambassador - Westfield Galleria at Roseville
LUSH North America, Roseville, California, United States, 95678
Overview
Position:
Seasonal Ambassadors Hours:
0-39 hours/week Contract:
Contract Role Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap it's about making a positive impact on the world, one bar at a time! Compensation:
Roseville Pay $16.50 $16.50 USD Responsibilities
Sales and Customer Experience:
Drive sales by utilizing StoreForce dashboard results, seek feedback, and exceed sales goals. Take ownership of your results and actively work to grow the store's overall sales. Customer Experience:
Consistently deliver a world-class customer experience. Connect with customers, identify needs by listening attentively, and demonstrate product benefits. Seek opportunities to enhance the customer's day and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store events and initiatives that drive traffic. Promote what makes Lush unique and inspire others to join in making a positive impact. Product Passion:
Continuously expand product knowledge with ongoing learning and deep dives into Lush products, ingredients, and benefits to confidently make informed recommendations. Team Involvement
Development:
Use Lush resources to develop sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, seek feedback, resources, and opportunities to improve skills. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to team members' perspectives on DEIB, foster belonging, promote teamwork, and recognize each employee's contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork and communicate health and safety practices. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Notes:
This description reflects the responsibilities and qualifications for the Seasonal Ambassador role at Lush. It is intended for internal use and candidate information only. Equal Employment Opportunity:
Lush Cosmetics North America respects and values diverse perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. #J-18808-Ljbffr
Position:
Seasonal Ambassadors Hours:
0-39 hours/week Contract:
Contract Role Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap it's about making a positive impact on the world, one bar at a time! Compensation:
Roseville Pay $16.50 $16.50 USD Responsibilities
Sales and Customer Experience:
Drive sales by utilizing StoreForce dashboard results, seek feedback, and exceed sales goals. Take ownership of your results and actively work to grow the store's overall sales. Customer Experience:
Consistently deliver a world-class customer experience. Connect with customers, identify needs by listening attentively, and demonstrate product benefits. Seek opportunities to enhance the customer's day and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store events and initiatives that drive traffic. Promote what makes Lush unique and inspire others to join in making a positive impact. Product Passion:
Continuously expand product knowledge with ongoing learning and deep dives into Lush products, ingredients, and benefits to confidently make informed recommendations. Team Involvement
Development:
Use Lush resources to develop sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, seek feedback, resources, and opportunities to improve skills. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to team members' perspectives on DEIB, foster belonging, promote teamwork, and recognize each employee's contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork and communicate health and safety practices. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Notes:
This description reflects the responsibilities and qualifications for the Seasonal Ambassador role at Lush. It is intended for internal use and candidate information only. Equal Employment Opportunity:
Lush Cosmetics North America respects and values diverse perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. #J-18808-Ljbffr