TBC Corporation
Vice President, Infrastructure and Operations
TBC Corporation, Florida, New York, United States
Vice President, Infrastructure and Operations
TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires. The company serves wholesale customers in the United States, Canada, and Mexico and has over 465 franchised tire and automotive service centers under Big O Tires. Company Overview TBC Corporation has $5 billion in revenue and 3,500+ employees in the U.S. and Mexico. The company is headquartered in Palm Beach Gardens, Florida, and has 20 proprietary brands of tires specializing in passenger, commercial, farm, and specialty tires. Our Values
Integrity - We act honestly because nothing is more important than our reputation. Teamwork - We are better together. People-Focused - We put people first – our Associates, customers, franchisees, and partners. Accountability - We own our actions and decisions; we do what we say we are going to do. Leave Everything Better - We innovate to improve everything we touch. Job Description The Vice President, Infrastructure and Operations is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise. The role reports to the CTO and has leadership responsibilities for client systems, mobility and asset management, voice/data network operations, system administration, change management, disaster recovery, the IT service desk, enterprise monitoring, midrange hardware support, ERP infrastructure support, and cloud infrastructure support. Responsibilities
Lead strategic and tactical level planning to develop and execute I&O strategy. Oversee the implementation and management of I&O offerings, capabilities, and initiatives. Accountable for a high-performing computing infrastructure companywide. Collaborate with technology and business leaders on the service portfolio and governance required to prioritize resources. Participate in the intake and prioritization process to provide estimates of level of effort, complexity, and impact. Build successful stakeholder relationships with other IT and key business stakeholders. Lead the I&O roadmap and optimization strategy. Improve IT resilience by executing strategies that improve reliability and disaster recovery readiness. Additional Responsibilities
Keep track of trends and provide direction on what emerging technologies should be incorporated into I&O products and services. Develop and execute change management strategies. Provide strategic direction and oversight for the full life cycle of IT systems. Operate a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by I&O teams. Provide leadership and mentorship to I&O team members. Determine optimal staffing models to support required delivery. Provide daily operational oversight of activities. Develop and control the annual I&O budget. Direct the development of an I&O sourcing strategy. Qualifications
Bachelor’s or Master’s in Computer Science, Engineering, or related field. 15 years of experience in Infrastructure and Operations, with at least 10 years in a leadership role. Significant experience in the design, implementation, and management of enterprise I&O capabilities. Strong knowledge of Enterprise Resource Planning systems and processes. Strong knowledge of key infrastructure systems. Knowledge of the planning, organization, implementation, and management of I&O capabilities. Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and enterprise architecture and ITIL frameworks. Understanding of existing, new, and emerging technologies. Ability to meet expected delivery dates and tasks necessary to achieve objectives. Excellent analytical, planning, and organizational skills. Excellent written, verbal communications, and presentation skills. Benefits
Market competitive compensation. 401(k) and Roth with company match. Comprehensive benefits including medical, dental, and vision. Company paid short-term disability and employer subsidized long-term disability. Company paid life insurance. Discounted tire purchasing. Tuition reimbursement. Employee assistance program. Generous paid vacation and paid time off. Customizable voluntary benefits. Mission Critical Competencies
Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Cultivates Innovation: Creating new and better ways for the organization to be successful. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Develops Talent: Developing people to meet both their career goals and the organization's goals. Ensures Accountability: Holding self and others accountable to meet commitments. Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Change Management: effective Sponsorship, Change Agent, and influencing skills.
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TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires. The company serves wholesale customers in the United States, Canada, and Mexico and has over 465 franchised tire and automotive service centers under Big O Tires. Company Overview TBC Corporation has $5 billion in revenue and 3,500+ employees in the U.S. and Mexico. The company is headquartered in Palm Beach Gardens, Florida, and has 20 proprietary brands of tires specializing in passenger, commercial, farm, and specialty tires. Our Values
Integrity - We act honestly because nothing is more important than our reputation. Teamwork - We are better together. People-Focused - We put people first – our Associates, customers, franchisees, and partners. Accountability - We own our actions and decisions; we do what we say we are going to do. Leave Everything Better - We innovate to improve everything we touch. Job Description The Vice President, Infrastructure and Operations is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise. The role reports to the CTO and has leadership responsibilities for client systems, mobility and asset management, voice/data network operations, system administration, change management, disaster recovery, the IT service desk, enterprise monitoring, midrange hardware support, ERP infrastructure support, and cloud infrastructure support. Responsibilities
Lead strategic and tactical level planning to develop and execute I&O strategy. Oversee the implementation and management of I&O offerings, capabilities, and initiatives. Accountable for a high-performing computing infrastructure companywide. Collaborate with technology and business leaders on the service portfolio and governance required to prioritize resources. Participate in the intake and prioritization process to provide estimates of level of effort, complexity, and impact. Build successful stakeholder relationships with other IT and key business stakeholders. Lead the I&O roadmap and optimization strategy. Improve IT resilience by executing strategies that improve reliability and disaster recovery readiness. Additional Responsibilities
Keep track of trends and provide direction on what emerging technologies should be incorporated into I&O products and services. Develop and execute change management strategies. Provide strategic direction and oversight for the full life cycle of IT systems. Operate a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by I&O teams. Provide leadership and mentorship to I&O team members. Determine optimal staffing models to support required delivery. Provide daily operational oversight of activities. Develop and control the annual I&O budget. Direct the development of an I&O sourcing strategy. Qualifications
Bachelor’s or Master’s in Computer Science, Engineering, or related field. 15 years of experience in Infrastructure and Operations, with at least 10 years in a leadership role. Significant experience in the design, implementation, and management of enterprise I&O capabilities. Strong knowledge of Enterprise Resource Planning systems and processes. Strong knowledge of key infrastructure systems. Knowledge of the planning, organization, implementation, and management of I&O capabilities. Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and enterprise architecture and ITIL frameworks. Understanding of existing, new, and emerging technologies. Ability to meet expected delivery dates and tasks necessary to achieve objectives. Excellent analytical, planning, and organizational skills. Excellent written, verbal communications, and presentation skills. Benefits
Market competitive compensation. 401(k) and Roth with company match. Comprehensive benefits including medical, dental, and vision. Company paid short-term disability and employer subsidized long-term disability. Company paid life insurance. Discounted tire purchasing. Tuition reimbursement. Employee assistance program. Generous paid vacation and paid time off. Customizable voluntary benefits. Mission Critical Competencies
Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Cultivates Innovation: Creating new and better ways for the organization to be successful. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Develops Talent: Developing people to meet both their career goals and the organization's goals. Ensures Accountability: Holding self and others accountable to meet commitments. Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Change Management: effective Sponsorship, Change Agent, and influencing skills.
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