White House Black Market
Sales Lead - White House Black Market
White House Black Market, Lynnwood, Washington, United States, 98037
Overview
Position located at 3000 184th St SW, Ste 936, Lynnwood, WA. The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. Responsibilities
Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and opening and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve goals. Maintains awareness of customers to increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Supports and administers receipt and dispatch of inventory and supplies according to company policy. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Builds and maintains a solid customer following through clienteling and wardrobing. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback for associate performance appraisals and evaluations. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. Competencies
Culture Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Manages Complexity Plans and Aligns Organizational Savvy Courage Qualifications
High School diploma or equivalent Must be 18 years old or older Minimum 2 years prior retail or sales management experience preferred Excellent communication, verbal, and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Ability to stand, walk, and maneuver on sales floor and stockroom; operate register; lift and carry up to 50 pounds; hand/fold merchandise; climb, reach, push/pull Regular attendance is essential to meet company objectives Flexible work schedule, including nights, weekends, and holidays The wage range for this position is $17.66 to $22.05. Successful candidates’ wage rates will be determined based on their individual qualifications for the position. Our part-time associates are eligible to participate in the Company’s employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits. Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Seniorilty level
Mid-Senior level Employment type
Part-time Job function
Sales and Business Development Industries
Retail
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Position located at 3000 184th St SW, Ste 936, Lynnwood, WA. The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. Responsibilities
Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and opening and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve goals. Maintains awareness of customers to increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Supports and administers receipt and dispatch of inventory and supplies according to company policy. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Builds and maintains a solid customer following through clienteling and wardrobing. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback for associate performance appraisals and evaluations. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. Competencies
Culture Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Manages Complexity Plans and Aligns Organizational Savvy Courage Qualifications
High School diploma or equivalent Must be 18 years old or older Minimum 2 years prior retail or sales management experience preferred Excellent communication, verbal, and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Ability to stand, walk, and maneuver on sales floor and stockroom; operate register; lift and carry up to 50 pounds; hand/fold merchandise; climb, reach, push/pull Regular attendance is essential to meet company objectives Flexible work schedule, including nights, weekends, and holidays The wage range for this position is $17.66 to $22.05. Successful candidates’ wage rates will be determined based on their individual qualifications for the position. Our part-time associates are eligible to participate in the Company’s employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits. Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Seniorilty level
Mid-Senior level Employment type
Part-time Job function
Sales and Business Development Industries
Retail
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