Manufacturing Production Planner (G Project)

Position: Manufacturing Production Planner Job Grade:

G05 Report To:

Manager, Programs Department:

Sales Location:

Houston or relocation as required

Main Functions

CUSTOMER SUPPORT:

The Manufacturing Production Planner will be responsible for ensuring all day-to-day communication with the Customer takes place in a timely fashion. This includes order status, shipment advice, reschedules, customer reports, etc., using

SAP

tools and reports to ensure accuracy and efficiency. PRODUCTION AND SHIPMENT SCHEDULE:

The Manufacturing Production Planner will be responsible for ensuring efficient production capacity utilization based on the Customer's requested delivery date, order priority, material availability, and production skills. This includes leveraging

SAP’s Production Planning (PP) module

to monitor capacity, scheduling, and order progress. The role will also be responsible for the daily and 3-day shipping schedule and execution. CUSTOMER PERFORMANCE:

The Manufacturing Production Planner will measure and report on the performance of the Customer relationship using

SAP

data analytics and reporting tools. This includes tracking shipment/delivery performance, detractors, cancellations, Desadvice errors, and ensuring the business is in line with the quotation. Duties and Responsibilities

ORDER ADMINISTRATION:

Work with the Customer and internal teams to manage the order administration process from Order Receipt through Order Acceptance, Shipment, and Invoicing, utilizing

SAP

to ensure accuracy and efficiency. CUSTOMER SATISFACTION:

Establish and maintain effective lines of communication with the Customer, delivering accurate

SAP-generated reports

at the required frequency and format. Conduct weekly delivery performance reviews using

SAP

data and communicate results to the internal team. ACCOUNTS RECEIVABLE:

Monitor EDI messages and

SAP

records, as the quality of Desadvice messages directly impacts A/R performance. CUSTOMER DOCUMENTS:

Manage customer documents required by PCE (such as cancellation requests, pro forma invoices) within

SAP

to ensure traceability and compliance. ORDER BOOK ADMINISTRATION:

Administer backlog, cancellations, and reschedules in

SAP . Advise the Customer promptly on changes and their implications. SHIPPING:

Provide daily shipping plans and a 3-day outlook based on customer deadlines, leveraging

SAP Logistics and Delivery modules . Support the shipping team with

SAP

data, training, and system development as required. TEAMWORK:

Cooperate with other departments to achieve operational objectives. Use

SAP reports and tools

to analyze problems, assess situations, and make informed decisions. Liaise with the peer group of Production Planners to resolve potential conflicts between Customer accounts. Continuously develop

SAP workflows

to align with business needs. MEASUREMENTS: WEEKLY:

Order book accuracy ( SAP-generated ) Backlog ( SAP-generated ) Delivery performance Customer complaint closure MONTHLY: Customer-specific metrics using

SAP analytics tools .

Job Specification Qualifications/Experience

Further education qualification such as a Degree in a relevant discipline or an equivalent qualification from a recognized authority. At least two years of experience in a Commercial role, preferably within a high-volume manufacturing environment, with hands-on experience in

SAP Production Planning (PP)

and/or

Materials Management (MM) modules . Primary Skills / Competences

Communication skills Good command of business English Computer literacy, including

SAP Mathematical and analytical skills Independent work and problem solving Organizing skills and stress tolerance Precision in job execution Teamwork ability Second Priority Skills / Competences

Managerial skills Presentation skills Technical orientation Additional language skills beneficial Relevant university degree