Jones Lang LaSalle Incorporated
General Manager
Jones Lang LaSalle Incorporated, Los Angeles, California, United States, 90079
**Job Summary:** The General Manager will manage properties as directed by the property owners and in accordance with the standards and procedures of JLL, and in accordance with the Management Agreement.
The General Manager (GM) functions as the professional-in-charge of the specific asset(s) under management.
As the lead professional, the GM is responsible for all aspects of client and tenant satisfaction.
Of specific importance is achieving stated financial results (NOI and cash flow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.).
The GM is responsible for working directly with the client to ensure a thorough understanding of its investment objectives and the development of acceptable property-specific strategic plans of an operating and capital budget. Once developed, the GM must oversee the implementation of approved initiatives and programs by managing and coordinating the efforts of the property team. The GM provides excellent communication (both written and verbal) to both building owners and tenants to ensure an ongoing, successful relationship.* Assist in completing the JLL Management Audit.* Inspects properties and equipment to determine extent of service and equipment required.
Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings.
Assigns employees or vendors to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors pursuant to client and JLL guidelines.
Notifies tenants of special projects, emergencies, or other requests.* Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines.* Capable of managing major construction projects such as lobby renovations, garage membrane resurfacing, elevator upgrades, façade repairs, etc. Reviews construction specifications or plans, obtaining advice from the Chief Engineer, Operating Engineers and/or engineering/design consultants.
Oversee all preventative maintenance programs.
Prioritize day-to-day operations and provide direction to engineering staff.* Supports Brokerage Team in the review of lease proposals and lease language, lease discussions, and negotiations. The Upon execution of the Lease, GM assists the Project Manager (if applicable) in the tenant construction coordination process, prepares the set-up of accounting information to collect specified rents and develops lease abstracts.
Maintains intimate knowledge of lease agreements; ensures compliance from an accounting standpoint and acts upon from an operations point of view.
GM is responsible for lease administration process and assists in managing tenant option rights and notifications.* Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement.
Submits hiring recommendations to Group Manager and/or Regional Manager for approval.* Competitively bids and prepares all service contracts to assure high quality and cost-effective services.
Assembles and analyses contract bids, and submits bids, recommendations and standard form contract agreement to authorized signor for execution. Acts as primary contact for service contractors and vendors.
Participates in group bid process as appropriate.
Ensures that all legal agreements have been fully executed by Contractor and ownership.* Oversee Real Estate Tax protest process.* Approves purchases of supplies and equipment for use at managed office buildings.* Assist Client Accounting Services “CAS” in the development of written policies and procedures for tenant rent collections and extension of credit terms to tenants within client parameters.
Participates in second level collection discussions and writes default letters consistent with obligations and rights within the Lease.
Reviews account aging reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
With approval from the client, submits tenant accounts to attorney or agency for collection.* Oversees completion of monthly, quarterly, and annual owner’s reports.* Prepare and/or review the annual jurisdictional forms and filings as required.
(i.e. Income & Expense, Real Estate Tax payments, Property Tax fillings, etc.* Prepares the annual budget, to include revenue, operating expenses and capital expenses, and
explanatory notes for all budget items.* Ensures timely and accurate reporting (monthly and quarterly), in conjunction with requirements in the Management Agreement* Develop, manage, and implement
capital improvement plan, as required by Owner.* Works with Client Accounting Services (CAS) in Westmont, IL to manage the accounting process and directs on-site bookkeeping functions and collection process.* Prepares and/or reviews adjustments to tenant billing process.
Has a strong knowledge and understanding of CPI increases, CAM recs, escalations, recoveries, special, etc.
Issues invoices for JLL fees and reimbursable expenses.
Collects payment for special work performed.* Reviews and approves all accounts payable, ensuring accurate general ledge coding and property allocations.* Prepares and/or reviews financial statements and reports on status of office buildings such as occupancy rates and dates of expiration of leases.* Analyzes financial statements to project future financial position and budget requirements.* Establishes written goals and objectives for employees directly reporting to the role of general manager.
Conducts periodic formal and informal performance evaluations.
Develops training program and career path for property employees.
Assures succession planning.* Cross-sells all Jones Lang LaSalle services.* Any and all other duties and tasks assigned.**MATHEMATICAL SKILLS:** Ability to calculate figures and amounts such as; discounts, interest, commissions, prorations, percentages,
basic calculation of measurement of rent, parking fees, late fees, and volume.
Ability to analyse, interpret and explain financial statements and calculate dollar and percentage variances.
Possesses proven financial and accounting acumen.* Advanced oral and written communications* Strong organizational skills* Strong ability to self-start and multi-task* Capable of providing constructive and value add solutions to issues* Ability to work effectively individually or as part of a team* Proficient in Microsoft* Client focusedAt JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit . #J-18808-Ljbffr
The General Manager (GM) functions as the professional-in-charge of the specific asset(s) under management.
As the lead professional, the GM is responsible for all aspects of client and tenant satisfaction.
Of specific importance is achieving stated financial results (NOI and cash flow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.).
The GM is responsible for working directly with the client to ensure a thorough understanding of its investment objectives and the development of acceptable property-specific strategic plans of an operating and capital budget. Once developed, the GM must oversee the implementation of approved initiatives and programs by managing and coordinating the efforts of the property team. The GM provides excellent communication (both written and verbal) to both building owners and tenants to ensure an ongoing, successful relationship.* Assist in completing the JLL Management Audit.* Inspects properties and equipment to determine extent of service and equipment required.
Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings.
Assigns employees or vendors to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors pursuant to client and JLL guidelines.
Notifies tenants of special projects, emergencies, or other requests.* Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines.* Capable of managing major construction projects such as lobby renovations, garage membrane resurfacing, elevator upgrades, façade repairs, etc. Reviews construction specifications or plans, obtaining advice from the Chief Engineer, Operating Engineers and/or engineering/design consultants.
Oversee all preventative maintenance programs.
Prioritize day-to-day operations and provide direction to engineering staff.* Supports Brokerage Team in the review of lease proposals and lease language, lease discussions, and negotiations. The Upon execution of the Lease, GM assists the Project Manager (if applicable) in the tenant construction coordination process, prepares the set-up of accounting information to collect specified rents and develops lease abstracts.
Maintains intimate knowledge of lease agreements; ensures compliance from an accounting standpoint and acts upon from an operations point of view.
GM is responsible for lease administration process and assists in managing tenant option rights and notifications.* Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement.
Submits hiring recommendations to Group Manager and/or Regional Manager for approval.* Competitively bids and prepares all service contracts to assure high quality and cost-effective services.
Assembles and analyses contract bids, and submits bids, recommendations and standard form contract agreement to authorized signor for execution. Acts as primary contact for service contractors and vendors.
Participates in group bid process as appropriate.
Ensures that all legal agreements have been fully executed by Contractor and ownership.* Oversee Real Estate Tax protest process.* Approves purchases of supplies and equipment for use at managed office buildings.* Assist Client Accounting Services “CAS” in the development of written policies and procedures for tenant rent collections and extension of credit terms to tenants within client parameters.
Participates in second level collection discussions and writes default letters consistent with obligations and rights within the Lease.
Reviews account aging reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
With approval from the client, submits tenant accounts to attorney or agency for collection.* Oversees completion of monthly, quarterly, and annual owner’s reports.* Prepare and/or review the annual jurisdictional forms and filings as required.
(i.e. Income & Expense, Real Estate Tax payments, Property Tax fillings, etc.* Prepares the annual budget, to include revenue, operating expenses and capital expenses, and
explanatory notes for all budget items.* Ensures timely and accurate reporting (monthly and quarterly), in conjunction with requirements in the Management Agreement* Develop, manage, and implement
capital improvement plan, as required by Owner.* Works with Client Accounting Services (CAS) in Westmont, IL to manage the accounting process and directs on-site bookkeeping functions and collection process.* Prepares and/or reviews adjustments to tenant billing process.
Has a strong knowledge and understanding of CPI increases, CAM recs, escalations, recoveries, special, etc.
Issues invoices for JLL fees and reimbursable expenses.
Collects payment for special work performed.* Reviews and approves all accounts payable, ensuring accurate general ledge coding and property allocations.* Prepares and/or reviews financial statements and reports on status of office buildings such as occupancy rates and dates of expiration of leases.* Analyzes financial statements to project future financial position and budget requirements.* Establishes written goals and objectives for employees directly reporting to the role of general manager.
Conducts periodic formal and informal performance evaluations.
Develops training program and career path for property employees.
Assures succession planning.* Cross-sells all Jones Lang LaSalle services.* Any and all other duties and tasks assigned.**MATHEMATICAL SKILLS:** Ability to calculate figures and amounts such as; discounts, interest, commissions, prorations, percentages,
basic calculation of measurement of rent, parking fees, late fees, and volume.
Ability to analyse, interpret and explain financial statements and calculate dollar and percentage variances.
Possesses proven financial and accounting acumen.* Advanced oral and written communications* Strong organizational skills* Strong ability to self-start and multi-task* Capable of providing constructive and value add solutions to issues* Ability to work effectively individually or as part of a team* Proficient in Microsoft* Client focusedAt JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit . #J-18808-Ljbffr