Protouch Staffing
(PIC) - Pharmacist in Charge/ Director of Pharmacy Operations
Protouch Staffing, Stockton, California, United States, 95202
(PIC) - Pharmacist in Charge/ Director of Pharmacy Operations
Pharmacist in Charge / Director of Pharmacy Operations (Sterile Compounding | High-Volume Mail Order) Employment Type:
Full-time About The Role They're a fast-growing 503A compounding pharmacy specializing in high-volume fulfillment, including sterile preparations. They're seeking a
Director of Pharmacy Operations
to own day-to-day production, fulfillment, quality, and compliance, driving accuracy, throughput, and a best-in-class patient experience at scale. This role may be held by a
licensed pharmacist
or by an
experienced pharmacy operations leader
with deep mail-order and sterile compounding expertise. Operational Leadership
Lead daily sterile and non-sterile operations: scheduling, staffing, throughput, and on-time shipping for high-volume mail order. Optimize end-to-end workflow from intake → verification → batch prep → compounding → QC release → packing → last-mile shipping (including cold-chain). Build capacity models, labor plans, and dashboards to meet demand spikes and growth targets. Quality & Compliance Ensure full compliance with USP //, state Board of Pharmacy rules, DEA (if applicable), and internal SOPs.
Oversee environmental monitoring, sterility/endotoxin testing oversight, batch records, deviations/CAPA, complaint handling, and recall readiness. Maintain inspection readiness; lead audits and corrective actions. People & Culture
Hire, train, and coach pharmacists/techs/supervisors; develop leaders; enforce competency sign-offs and ongoing education. Drive a safety-first culture with impeccable documentation and GMP-like discipline appropriate for 503A. Systems & Continuous Improvement
Own KPIs: first-pass yield, fill accuracy, EM trends, OOS/defect rate, cycle time per order, cost/order, on-time ship %, patient issue rate. Implement Lean/6σ practices, mistake-proofing, and automation where practical (labeling, batching, pick/pack, verification). Partner with IT to maximize the pharmacy management system, eRx/EPCS, PDMP workflows, inventory controls, and scanning/barcoding. Inventory & Supply Chain
Oversee purchasing, lot control, quarantine/release, FEFO, and vendor management for APIs, excipients, disposables, and packaging. Manage cold-chain packaging standards, shipping profiles, and carrier SLAs (UPS/FedEx/USPS). Cross-Functional Leadership
Collaborate with Clinical, QA/Compliance, Customer Support, and Finance on new product launches (e.g., GLP-1s), pricing/costing, and service levels. Forecast volumes with Sales/Account Management; translate into production plans. Minimum Qualifications (choose One Track) Track A - Pharmacist
RPh/PharmD with active state license (or ability to obtain quickly). 3+ years in sterile compounding leadership within a high-volume environment; strong command of USP / and EM/testing oversight. Proven success leading teams and scaling mail-order or centralized fulfillment. 5+ years leadership in high-volume mail-order pharmacy or healthcare fulfillment with sterile compounding exposure and tight regulatory operations. Deep knowledge of regulated workflows, documentation, audits, and QA/CAPA; comfortable partnering with PIC and QA to maintain compliance. Preferred Qualifications
Familiarity with cold-chain packaging validation, carrier claims prevention, and cost optimization. Track record implementing barcoding/scanning, batch automation, or robotics. Multi-state non-resident operations experience; licensing coordination. Systems thinker who loves measurable results and clean documentation. Calm under volume spikes; coaches teams to standard work. Hands-on leader who walks the floor and solves problems in real time. Benefits
401(k) Dental insurance Health insurance Paid time off Job Type: Full-time Pay: $250,000.00 - $300,000.00 per year
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Pharmacist in Charge / Director of Pharmacy Operations (Sterile Compounding | High-Volume Mail Order) Employment Type:
Full-time About The Role They're a fast-growing 503A compounding pharmacy specializing in high-volume fulfillment, including sterile preparations. They're seeking a
Director of Pharmacy Operations
to own day-to-day production, fulfillment, quality, and compliance, driving accuracy, throughput, and a best-in-class patient experience at scale. This role may be held by a
licensed pharmacist
or by an
experienced pharmacy operations leader
with deep mail-order and sterile compounding expertise. Operational Leadership
Lead daily sterile and non-sterile operations: scheduling, staffing, throughput, and on-time shipping for high-volume mail order. Optimize end-to-end workflow from intake → verification → batch prep → compounding → QC release → packing → last-mile shipping (including cold-chain). Build capacity models, labor plans, and dashboards to meet demand spikes and growth targets. Quality & Compliance Ensure full compliance with USP //, state Board of Pharmacy rules, DEA (if applicable), and internal SOPs.
Oversee environmental monitoring, sterility/endotoxin testing oversight, batch records, deviations/CAPA, complaint handling, and recall readiness. Maintain inspection readiness; lead audits and corrective actions. People & Culture
Hire, train, and coach pharmacists/techs/supervisors; develop leaders; enforce competency sign-offs and ongoing education. Drive a safety-first culture with impeccable documentation and GMP-like discipline appropriate for 503A. Systems & Continuous Improvement
Own KPIs: first-pass yield, fill accuracy, EM trends, OOS/defect rate, cycle time per order, cost/order, on-time ship %, patient issue rate. Implement Lean/6σ practices, mistake-proofing, and automation where practical (labeling, batching, pick/pack, verification). Partner with IT to maximize the pharmacy management system, eRx/EPCS, PDMP workflows, inventory controls, and scanning/barcoding. Inventory & Supply Chain
Oversee purchasing, lot control, quarantine/release, FEFO, and vendor management for APIs, excipients, disposables, and packaging. Manage cold-chain packaging standards, shipping profiles, and carrier SLAs (UPS/FedEx/USPS). Cross-Functional Leadership
Collaborate with Clinical, QA/Compliance, Customer Support, and Finance on new product launches (e.g., GLP-1s), pricing/costing, and service levels. Forecast volumes with Sales/Account Management; translate into production plans. Minimum Qualifications (choose One Track) Track A - Pharmacist
RPh/PharmD with active state license (or ability to obtain quickly). 3+ years in sterile compounding leadership within a high-volume environment; strong command of USP / and EM/testing oversight. Proven success leading teams and scaling mail-order or centralized fulfillment. 5+ years leadership in high-volume mail-order pharmacy or healthcare fulfillment with sterile compounding exposure and tight regulatory operations. Deep knowledge of regulated workflows, documentation, audits, and QA/CAPA; comfortable partnering with PIC and QA to maintain compliance. Preferred Qualifications
Familiarity with cold-chain packaging validation, carrier claims prevention, and cost optimization. Track record implementing barcoding/scanning, batch automation, or robotics. Multi-state non-resident operations experience; licensing coordination. Systems thinker who loves measurable results and clean documentation. Calm under volume spikes; coaches teams to standard work. Hands-on leader who walks the floor and solves problems in real time. Benefits
401(k) Dental insurance Health insurance Paid time off Job Type: Full-time Pay: $250,000.00 - $300,000.00 per year
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