Lexus LC
Overview
Jump start your career in the automotive world with Lexus Carlsbad. Lexus Carlsbad is currently looking for a
Loaner Car Representative
with outstanding customer service skills. This position involves greeting and directing customers to the appropriate parties, and will be responsible for the daily process of loaning out and checking in loaner cars to our customers.
Why Join Us
A vibrant, supportive culture where you can thrive
Clear pathways for career advancement
Comprehensive Medical, Dental, and Vision coverage
Company-paid Life Insurance
401(k) savings with matching program
Paid Vacation
Tuition Reimbursement
Your Key Responsibilities
Manage the check-in and check-out of loaner cars accurately and efficiently
Keep all loaner vehicles clean, well-maintained, and accounted for
Follow up proactively on any customer needs or concerns related to loaner cars
Help customers with Bluetooth and Navigation system questions
Collaborate with Hertz/Enterprise to speed up the loaner process when needed
Handle incoming Service department calls with professionalism
Maintain a polished, professional appearance
And take on additional duties as they come
What You Bring
A strong alignment with our core values: Integrity, Teamwork, Innovation, Respect, and Excellence
High school diploma or GED preferred, plus 2-3 years of customer service experience or equivalent education/experience
Proven skills in building positive customer relationships and addressing inquiries with care
Clear and effective communication skills, both verbal and written, with a keen eye for detail
A professional demeanor and appearance
A valid driver’s license with a clean driving record.
We are an EOE/M/F/D/V employer and support a drug-free workplace.
#J-18808-Ljbffr
Loaner Car Representative
with outstanding customer service skills. This position involves greeting and directing customers to the appropriate parties, and will be responsible for the daily process of loaning out and checking in loaner cars to our customers.
Why Join Us
A vibrant, supportive culture where you can thrive
Clear pathways for career advancement
Comprehensive Medical, Dental, and Vision coverage
Company-paid Life Insurance
401(k) savings with matching program
Paid Vacation
Tuition Reimbursement
Your Key Responsibilities
Manage the check-in and check-out of loaner cars accurately and efficiently
Keep all loaner vehicles clean, well-maintained, and accounted for
Follow up proactively on any customer needs or concerns related to loaner cars
Help customers with Bluetooth and Navigation system questions
Collaborate with Hertz/Enterprise to speed up the loaner process when needed
Handle incoming Service department calls with professionalism
Maintain a polished, professional appearance
And take on additional duties as they come
What You Bring
A strong alignment with our core values: Integrity, Teamwork, Innovation, Respect, and Excellence
High school diploma or GED preferred, plus 2-3 years of customer service experience or equivalent education/experience
Proven skills in building positive customer relationships and addressing inquiries with care
Clear and effective communication skills, both verbal and written, with a keen eye for detail
A professional demeanor and appearance
A valid driver’s license with a clean driving record.
We are an EOE/M/F/D/V employer and support a drug-free workplace.
#J-18808-Ljbffr