Nudy's Cafes
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Dual Unit General Manager
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Nudy's Cafes Nudy's Cafe is a local, family owned & operated business. The Customer Journey is our key to success. Nudy's Cafe is the go-to casual breakfast & lunch location that provides quick, reasonably priced & freshly prepared meals in a family-friendly environment. We currently operate in 15 locations across Chester, Montgomery, and Delaware Counties. We anticipate future growth throughout local markets as we continue the search for additional locations. We are actively recruiting for a full-time
Dual Unit General Manager
to lead and manage 2 locations (in Exton). Our dual unit general managers are exceptional leaders who excel in both teamwork and operational excellence. They oversee all aspects of daily restaurant operations, including the kitchen, dining areas, counter and to-go business, while also managing inventory, training, labor costs, and staffing. The General Manager sets the tone for the restaurants, fostering confident and capable assistant managers, shift leaders and team members. As a senior-level manager, you must be well-versed in both front- and back-of-house operations, ensuring the restaurant maintains its outstanding reputation for service and food in their territory. You will be responsible for delivering high-quality detailed customer experience. You will directly manage and motivate the staff to provide Nudy’s Promise to each and every guest. You will ensure efficient restaurant operations, manage productivity, quality & customer service standards all while working with a great team! Key Responsibilities
Operations Management: Coordinate daily restaurant operations in both units Maximize restaurant sales while maintaining high guest satisfaction Ensure smooth daily operations and uphold all restaurant standards Be accessible for business-related inquiries, even outside of working hours Adhere to and ensure execution of all opening, ongoing, and closing procedures Maintain company efficiency goals (Drinks under 2 minutes, Food in 8 minutes or less, 30-minute total guest experience) Understand and deliver on the Customer Journey Respond swiftly & accurately to customer concerns Accountability for taking initiative, being people focused and result oriented Inventory & Supply Management: Regularly review product quality Manage and oversee inventory (Paper goods, Food products, Coffee & tea supplies, Front-of-house supplies) Ensure daily completion of temperature logs for coolers Staffing & Leadership: Interview and recommend quality candidates for hire Continuously manage, train and coach all employees, shift leaders and assistant managers to ensure consistency in food preparation, customer service practices & side work schedules Oversee weekly staff scheduling for 2 units (Manager, Shift Leader, BOH, FOH) Maintain open communication among management and team members Ensure efficient service and order accuracy Utilize progressive disciplinary action following company policies Work hands-on in both the kitchen and dining areas as needed Conduct annual performance reviews for all staff Restaurant Cleanliness & Compliance: Monitor and maintain cleanliness of kitchens, dining rooms, and service areas Oversee proper portioning and food presentation Ensure accurate food prep, labeling, and rotation Maintain dishwashing area cleanliness and supply levels Qualifications
Strong background in restaurant operations, food service, and cost control (5+ years multiunit salaried restaurant management) Proven ability to lead, motivate, and coach teams Ability to interpret restaurant operations data from reports and effectively use this information to inspire positive change Ability to instill a sense of urgency in the team and maintain high performance standards SERV Safe Certified Effective leader and motivator, willing to step in and assist wherever needed Goal-driven with a focus on personal and professional development Highly organized, able to manage multiple projects simultaneously Strong people skills with the ability to train and inspire team members Open availability for scheduling Benefits
Industry leading work life balance- No Nights Ability to earn comp days Company Subsidized Medical Benefits Dental Benefits Paid Vacation Sick Days Bereavement Leave Day Shift Only Shift Meal Flexible Schedule Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Restaurants This job description contains information about a role that may be in a real posting. Referrals increase your chances of interviewing at Nudy's Cafes.
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Dual Unit General Manager
role at
Nudy's Cafes Nudy's Cafe is a local, family owned & operated business. The Customer Journey is our key to success. Nudy's Cafe is the go-to casual breakfast & lunch location that provides quick, reasonably priced & freshly prepared meals in a family-friendly environment. We currently operate in 15 locations across Chester, Montgomery, and Delaware Counties. We anticipate future growth throughout local markets as we continue the search for additional locations. We are actively recruiting for a full-time
Dual Unit General Manager
to lead and manage 2 locations (in Exton). Our dual unit general managers are exceptional leaders who excel in both teamwork and operational excellence. They oversee all aspects of daily restaurant operations, including the kitchen, dining areas, counter and to-go business, while also managing inventory, training, labor costs, and staffing. The General Manager sets the tone for the restaurants, fostering confident and capable assistant managers, shift leaders and team members. As a senior-level manager, you must be well-versed in both front- and back-of-house operations, ensuring the restaurant maintains its outstanding reputation for service and food in their territory. You will be responsible for delivering high-quality detailed customer experience. You will directly manage and motivate the staff to provide Nudy’s Promise to each and every guest. You will ensure efficient restaurant operations, manage productivity, quality & customer service standards all while working with a great team! Key Responsibilities
Operations Management: Coordinate daily restaurant operations in both units Maximize restaurant sales while maintaining high guest satisfaction Ensure smooth daily operations and uphold all restaurant standards Be accessible for business-related inquiries, even outside of working hours Adhere to and ensure execution of all opening, ongoing, and closing procedures Maintain company efficiency goals (Drinks under 2 minutes, Food in 8 minutes or less, 30-minute total guest experience) Understand and deliver on the Customer Journey Respond swiftly & accurately to customer concerns Accountability for taking initiative, being people focused and result oriented Inventory & Supply Management: Regularly review product quality Manage and oversee inventory (Paper goods, Food products, Coffee & tea supplies, Front-of-house supplies) Ensure daily completion of temperature logs for coolers Staffing & Leadership: Interview and recommend quality candidates for hire Continuously manage, train and coach all employees, shift leaders and assistant managers to ensure consistency in food preparation, customer service practices & side work schedules Oversee weekly staff scheduling for 2 units (Manager, Shift Leader, BOH, FOH) Maintain open communication among management and team members Ensure efficient service and order accuracy Utilize progressive disciplinary action following company policies Work hands-on in both the kitchen and dining areas as needed Conduct annual performance reviews for all staff Restaurant Cleanliness & Compliance: Monitor and maintain cleanliness of kitchens, dining rooms, and service areas Oversee proper portioning and food presentation Ensure accurate food prep, labeling, and rotation Maintain dishwashing area cleanliness and supply levels Qualifications
Strong background in restaurant operations, food service, and cost control (5+ years multiunit salaried restaurant management) Proven ability to lead, motivate, and coach teams Ability to interpret restaurant operations data from reports and effectively use this information to inspire positive change Ability to instill a sense of urgency in the team and maintain high performance standards SERV Safe Certified Effective leader and motivator, willing to step in and assist wherever needed Goal-driven with a focus on personal and professional development Highly organized, able to manage multiple projects simultaneously Strong people skills with the ability to train and inspire team members Open availability for scheduling Benefits
Industry leading work life balance- No Nights Ability to earn comp days Company Subsidized Medical Benefits Dental Benefits Paid Vacation Sick Days Bereavement Leave Day Shift Only Shift Meal Flexible Schedule Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Restaurants This job description contains information about a role that may be in a real posting. Referrals increase your chances of interviewing at Nudy's Cafes.
#J-18808-Ljbffr