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White Lodging

Director of Room Operations

White Lodging, Chicago, Illinois, United States, 60290

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Director of Room Operations

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White Lodging Compensation starts at a range between $84,598.00 and $112,797.00 annual salary with 20% bonus potential Summary White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow. Responsibilities

Oversee and lead the Front Office, Housekeeping, Loss Prevention and Spa teams. Monitor guest satisfaction and associate engagement trends and take swift action on any issues. Builds bench for directors and managers. In addition, oversees the recruitment efforts for each department. Holds leaders accountable to goals. Guides and coaches teams on operational processes and procedures. Proactively recognize productivity issues and creates action plans with directors to resolve them. Other reasonable duties as assigned. Requirements

Advanced knowledge of budgeting and long-range forecast process. Motivate and lead departments through ongoing training and development plans. Expert-level knowledge of TM1, P&L, and P&L Critique preferred. Coaching team and ensuring accountability for processes and results. Managing up to senior leaders Strong written and verbal communication skills towards team, other hotel departments, guests, and owners. Benefits

Day 1 Medical, Dental and Vision insurance Company-provided Paid Parental Leave and Short-Term Disability Affordable $2/day Medical insurance with free wellness care Unlimited referral bonuses Vacation/Paid Time Off (PTO) with rollover Tuition reimbursement Complimentary and discount hotel stays White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

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