Hornblower Corp
Server Assistant - San Diego - Hornblower
Hornblower Corp, San Diego, California, United States, 92189
Overview
City Cruises is seeking a Server Assistant for our operation in San Diego.
Salary: $18.00 per hour
Location Locations: Showing 1 location
About You This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
About the Opportunity The successful Server Assistant aids servers in the prompt delivery and removal of food and beverage items, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.
Provide exceptional hospitality to guests and coworkers as prescribed in our service systems, RESPECT and QUEST
Expedite all food and beverage product from kitchen and galley.
Provide guests with water, coffee/tea, and bread service throughout the meal
Bus used and unneeded dishes and glassware from guests’ tables to galley
Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning
Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink and broken dishes, and remove empty bottles and trash
Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture
Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest
Be prepared to begin work at scheduled time
Maintain uniform and personal grooming in compliance with appearance standards
Assist with the warm and efficient greeting and seating of guests when they arrive
Additional job duties as assigned
Requirements & Qualifications
High school diploma or equivalent required
Must meet minimum state age requirements
California Food handler’s card required within 30 days of employment
Energetic and enthusiastic personality essential
Must be able to effectively understand and convey written and verbal information to guests and coworkers
Must possess a service orientation – actively looking for ways to help others
Will work for extended periods of time without sitting
Required to lift furniture and other heavy items such as bus tubs up and down stairs
Will be required to be available for work on all major holidays
About Us City Cruises’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System
embodies City Cruises' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Accessibility EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Hornblower will consider qualified applicants with arrest and conviction records in a manner consistent with fair chance or other applicable laws and regulations.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Salary: $18.00 per hour
Location Locations: Showing 1 location
About You This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
About the Opportunity The successful Server Assistant aids servers in the prompt delivery and removal of food and beverage items, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.
Provide exceptional hospitality to guests and coworkers as prescribed in our service systems, RESPECT and QUEST
Expedite all food and beverage product from kitchen and galley.
Provide guests with water, coffee/tea, and bread service throughout the meal
Bus used and unneeded dishes and glassware from guests’ tables to galley
Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning
Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink and broken dishes, and remove empty bottles and trash
Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture
Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest
Be prepared to begin work at scheduled time
Maintain uniform and personal grooming in compliance with appearance standards
Assist with the warm and efficient greeting and seating of guests when they arrive
Additional job duties as assigned
Requirements & Qualifications
High school diploma or equivalent required
Must meet minimum state age requirements
California Food handler’s card required within 30 days of employment
Energetic and enthusiastic personality essential
Must be able to effectively understand and convey written and verbal information to guests and coworkers
Must possess a service orientation – actively looking for ways to help others
Will work for extended periods of time without sitting
Required to lift furniture and other heavy items such as bus tubs up and down stairs
Will be required to be available for work on all major holidays
About Us City Cruises’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System
embodies City Cruises' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Accessibility EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Hornblower will consider qualified applicants with arrest and conviction records in a manner consistent with fair chance or other applicable laws and regulations.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr