Warner Media, LLC.
Staff, Solution Architect for Asset Lifecycle (ServiceNow based Asset Lifecycle
Warner Media, LLC., Atlanta, Georgia, United States, 30383
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the
storytellers
bringing our characters to life, the
creators
bringing them to your living rooms and the
dreamers
creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role
:
The
Staff, Solution Architect for Asset Lifecycle
will play a critical role within the
ServiceNow Platform Engineering
team, ensuring the effective architecture and integration of ServiceNow solutions for
asset lifecycle management
in broadcast and linear television operations. This role will be based in
Atlanta
and report to the
Senior Manager, Platform Architecture . With a focus on optimizing
broadcast asset management, field service operations, and customer service functions , this role requires deep expertise in
ServiceNow Enterprise Asset Management (EAM), Field Service Management (FSM), and Customer Service Management (CSM) . Experience in
Telecommunications Service Management
within ServiceNow is highly preferred. As a key contributor, you will collaborate with cross-functional teams, business units, and technical stakeholders to
architect scalable, efficient solutions
that support the evolving needs of broadcast and television operations. You will leverage emerging technologies to enhance automation, service workflows, and data-driven decision-making for optimal
service delivery . Your Role Accountabilities: Solution Architecture & Strategy Lead
solution architecture design
for
ServiceNow-based asset lifecycle management , ensuring alignment with broadcast operations and business needs.
Develop a long-term
architecture roadmap
to optimize broadcast asset management and service workflows.
Evaluate and recommend best practices for integrating
EAM, FSM, and CSM
with existing workflows.
Ensure
data integrity and visibility
across ServiceNow modules for broadcast asset lifecycle reporting.
Technical Implementation & Optimization Configure and optimize
ServiceNow applications
to drive operational efficiencies in
broadcast asset tracking, maintenance, and service coordination .
Leverage
workflow automation and AI-driven service management
to streamline
broadcast and linear television
operational processes.
Work closely with engineers and platform teams to ensure proper implementation of
architecture principles, standards, and best practices .
Develop solutions that enhance
field service operations for remote broadcast infrastructure and equipment servicing .
Continuous Improvement & Innovation Drive continuous improvement initiatives by evaluating emerging
ServiceNow technologies , including automation capabilities, to optimize broadcast asset workflows.
Conduct
system health checks and performance assessments
to ensure resilience and scalability.
Lead exploratory efforts into
predictive maintenance, workflow automation, and enhanced asset lifecycle reporting .
Explore
AI and machine learning applications
within ServiceNow to enhance proactive service resolution in
broadcast operations .
Stakeholder Engagement and Collaboration Partner with business subject matter experts, technology teams, and ServiceNow product managers to
translate operational requirements into scalable architecture solutions .
Provide
strategic guidance to engineering teams on
applying
Telecommunications Service Management
use cases in
ServiceNow
to broadcast and linear tv operations.
Facilitate knowledge sharing and training on
best practices
for asset lifecycle automation and service management optimization.
Qualifications & Experiences: 8+ years of experience
in
solution architecture , service management, or asset lifecycle management, with a strong focus on
broadcast and telecommunications .
Extensive knowledge of ServiceNow modules :
EAM, FSM, CSM , and
Telecommunications Service Management .
Strong expertise in
architecting scalable solutions
for
broadcast technology and linear television operations .
Experience
integrating AI-driven automation and predictive analytics
into ServiceNow workflows for
asset lifecycle management .
Exceptional problem-solving and stakeholder engagement skills.
Bachelor's degree in
Information Technology, Engineering, or a related field
(advanced certifications preferred).
Not Required but
P
referred
E
xperience: Certified ServiceNow System Administrator or Implementation Specialist .
Experience with AI-driven automation and proactive service management
within ServiceNow workflows.
Previous experience in
broadcast engineering, telecommunications, or media operations .
Familiarity with
IT Asset Management best practices
in a
national/global media organization .
How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at
www.wbd.com/guiding-principles/
along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our
accessibility page
for instructions to submit your request.
#J-18808-Ljbffr
storytellers
bringing our characters to life, the
creators
bringing them to your living rooms and the
dreamers
creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role
:
The
Staff, Solution Architect for Asset Lifecycle
will play a critical role within the
ServiceNow Platform Engineering
team, ensuring the effective architecture and integration of ServiceNow solutions for
asset lifecycle management
in broadcast and linear television operations. This role will be based in
Atlanta
and report to the
Senior Manager, Platform Architecture . With a focus on optimizing
broadcast asset management, field service operations, and customer service functions , this role requires deep expertise in
ServiceNow Enterprise Asset Management (EAM), Field Service Management (FSM), and Customer Service Management (CSM) . Experience in
Telecommunications Service Management
within ServiceNow is highly preferred. As a key contributor, you will collaborate with cross-functional teams, business units, and technical stakeholders to
architect scalable, efficient solutions
that support the evolving needs of broadcast and television operations. You will leverage emerging technologies to enhance automation, service workflows, and data-driven decision-making for optimal
service delivery . Your Role Accountabilities: Solution Architecture & Strategy Lead
solution architecture design
for
ServiceNow-based asset lifecycle management , ensuring alignment with broadcast operations and business needs.
Develop a long-term
architecture roadmap
to optimize broadcast asset management and service workflows.
Evaluate and recommend best practices for integrating
EAM, FSM, and CSM
with existing workflows.
Ensure
data integrity and visibility
across ServiceNow modules for broadcast asset lifecycle reporting.
Technical Implementation & Optimization Configure and optimize
ServiceNow applications
to drive operational efficiencies in
broadcast asset tracking, maintenance, and service coordination .
Leverage
workflow automation and AI-driven service management
to streamline
broadcast and linear television
operational processes.
Work closely with engineers and platform teams to ensure proper implementation of
architecture principles, standards, and best practices .
Develop solutions that enhance
field service operations for remote broadcast infrastructure and equipment servicing .
Continuous Improvement & Innovation Drive continuous improvement initiatives by evaluating emerging
ServiceNow technologies , including automation capabilities, to optimize broadcast asset workflows.
Conduct
system health checks and performance assessments
to ensure resilience and scalability.
Lead exploratory efforts into
predictive maintenance, workflow automation, and enhanced asset lifecycle reporting .
Explore
AI and machine learning applications
within ServiceNow to enhance proactive service resolution in
broadcast operations .
Stakeholder Engagement and Collaboration Partner with business subject matter experts, technology teams, and ServiceNow product managers to
translate operational requirements into scalable architecture solutions .
Provide
strategic guidance to engineering teams on
applying
Telecommunications Service Management
use cases in
ServiceNow
to broadcast and linear tv operations.
Facilitate knowledge sharing and training on
best practices
for asset lifecycle automation and service management optimization.
Qualifications & Experiences: 8+ years of experience
in
solution architecture , service management, or asset lifecycle management, with a strong focus on
broadcast and telecommunications .
Extensive knowledge of ServiceNow modules :
EAM, FSM, CSM , and
Telecommunications Service Management .
Strong expertise in
architecting scalable solutions
for
broadcast technology and linear television operations .
Experience
integrating AI-driven automation and predictive analytics
into ServiceNow workflows for
asset lifecycle management .
Exceptional problem-solving and stakeholder engagement skills.
Bachelor's degree in
Information Technology, Engineering, or a related field
(advanced certifications preferred).
Not Required but
P
referred
E
xperience: Certified ServiceNow System Administrator or Implementation Specialist .
Experience with AI-driven automation and proactive service management
within ServiceNow workflows.
Previous experience in
broadcast engineering, telecommunications, or media operations .
Familiarity with
IT Asset Management best practices
in a
national/global media organization .
How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at
www.wbd.com/guiding-principles/
along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our
accessibility page
for instructions to submit your request.
#J-18808-Ljbffr