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Planned Parenthood of Illinois

Revenue Integrity Specialist

Planned Parenthood of Illinois, Chicago, Illinois, United States, 60290

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Benefits

Company subsidized premiums on Medical, Dental, and Vision Insurance Up to 12 weeks Paid Parental Leave for eligible employees Generous Paid Time Off (PTO) and paid holidays Mission focused work 401k with employer matching 100% company-paid Life Insurance 100% company-paid Short- and Long-Term Disability Coverage Robust Employee Assistance Program Professional Development awards and opportunities Flexible Spending Accounts Free Medical Services at PPIL Pet Insurance

Overview

The Revenue Integrity Specialist plays a critical role within the Revenue Cycle team by ensuring accurate and timely charge capture, billing, and reimbursement for clinical services. This position is responsible for analyzing charge data, resolving EPIC suspended edits, and maintaining the non-systems Revenue Cycle Charge Master. Through collaboration with clinical, IT, and financial departments, the Specialist ensures that all services documented in clinical records are properly captured and billed in compliance with state, federal, and payer regulations.

Essential Functions Charge Master

Research billing and coding regulations to ensure organizational compliance

Communicate and submit the necessary documentation and technical data that the Business Operations Technology (BOT) team needs to make necessary changes that impact policy, financial, charge capture, billing, and coding operations

Perform daily maintenance and quarterly audits of the charge master to ensure up-to-date coding and encounter pricing is maintained for billing accuracy

Liaison with Revenue Cycle, IT and clinical departments to ensure updates to the charge master

Responsible for the submission and follow-up of new service codes and deactivation of outdated service codes and pricing to ensure state, federal and payer billing compliance

Work with purchasing to ensure that the correct annual and quarterly 340B pricing is maintained

Maintain current knowledge of Charge Description Master (CDM), Charge Preference List (CPL), and Flowsheet Charging to provide revenue cycle support

Charge Capture and Reconciliation

Follow up with Health Center staff to ensure all services are entered into the patient accounting system

Work with the Health Centers if system downtime and outages are encountered to ensure that clinical documentation and charges are entered timely for billing

Audit charges captured by clinical departments for accuracy and completeness. Ensures that charges are crossing to the bill as intended for RCM Vendor submissions

Troubleshoot charge posting issues. Identify charging opportunities. Manage assigned EPIC work queues

Responsible for reviewing and resolving all pre-bill suspended charge edits daily to ensure timely system claims data info crossover to the RCM billing vendor for submission to the payer

Assist patients with billing questions and concerns

Maintain lab vendors portal on missing or updated information needed for laboratory work

Post Visit Revenue Loss Mitigation

Audit post-visit charge coding and clinical data to ensure that the appropriate billing service codes are consistently appended prior to submission to the billing vendor to ensure OIG, state, federal and payer compliance

Identify charge capture opportunities (missed billing, over-charging, under-charging) or compliance issues in revenue-producing departments and assist with the interdepartmental implementation of process improvements

Contribute to organizational improvement initiatives directed by department leaders, focusing on exceeding the RCM KPIs for performance metrics

Analyze internal credit balance, automated system, and manual vendor contractual adjustment data methodologies daily to assist with identifying and resolving patient accounting inaccuracies before the month end close

Actively participate in team development, achieving dashboards, and in accomplishing departmental goals and objectives

Maintain up-to-date and current knowledge of charge capture workflows and proactively maintain and increase knowledge of professional coding and revenue integrity compliance through on-going, self-started professional development

Other Essential Responsibilities

Demonstrate an understanding of and commitment to remain informed about PPIL protocols, policies, and procedures

Demonstrate an understanding of and commitment to PPIL core values of access, activism, care, confidentiality, diversity, excellence, integrity, respect, self-determination, and stewardship; practice these values in relations with internal and external customers

Other duties and special projects as assigned

Physical Demands The physical demand characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, talk, read, see and hear. The employee is frequently required to use hands and fingers to type, handle, or feel and reach. The employee is regularly required to sit. The employee must occasionally lift and/or move up to 25 pounds.

Supervisor:

Director of Payer Relations and Revenue Cycle Management

Status:

Full-time. Non-exempt from the overtime provisions of the wage and salary regulations.

Required Education and Qualifications

High School Diploma or GED

Certification in Coding

Strong knowledge of Commercial, Medicaid/MCO Insurances

Knowledge of CPT, HCPCS, and Revenue Codes

Knowledge of revenue cycle workflow processes and professional medical billing

Familiarity with government and managed care reimbursement methodologies

Ability to research payer requirements and policies

Knowledge of NCCI edits, LCDs/NCDs

3+ year’s revenue cycle experience including, but not limited to, revenue integrity, billing, coding, denials, and patient account management

Technology skills must include expertise in the use of spreadsheet software and electronic records systems

Preferred Education and Qualifications

Associate’s degree or equivalent combination of experience and education preferred.

At least one year of experience working within EPIC as an end user is preferred.

Project management and database management skills desired.

Professional Qualities This Specialist is a proactive problem-solver with strong analytic and interpersonal skills that possesses:

Excellent follow-through and attention to detail

Ability to proactively prioritize

Excellent interpersonal relationship management skills

Strong communication, written and oral, and excellent organizational skills

Ability to work under pressure and meet stringent deadlines in a fast-paced environment

Commitment to maintaining confidential information

Salary: $29 - $29 an hour

Planned Parenthood works affirmatively to include diversity among its workforce and does not discriminate in the selection of its staff based on factors including but not limited to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, income, marital status or any other characteristic protected under federal, state or local law. We know that BIPOC and women identifying candidates are less likely to apply to jobs unless they meet every requirement. Please do not be deterred if your experience doesn’t align perfectly with every qualification in the job posting.

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