General Dynamics Information Technology
Unified Communications Specialist - TS/SCI w/Poly
General Dynamics Information Technology, Baltimore, Maryland, United States
Unified Communications Specialist
At GDIT, people are our differentiator. As a
Unified Communications Specialist , you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisors joining our team. How a Unified Communications Specialist Will Make an Impact
Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat infrastructure, both physical and virtual. Installation of operating system and security patches. Assessing the applicability of vulnerabilities and maintaining security compliance of the Voice, Video, and Chat infrastructure. Providing support for customer scheduled and unplanned outages, regardless of scale and impact. Serving as the support for Tier 1 and Tier 2 technicians across all communication platforms. What You’ll Need to Succeed
Education: Bachelor of Arts/Bachelor of Science Required Experience: 8+ years of related experience Strong knowledge of TCP/IP and DHCP troubleshooting is preferred. Thorough knowledge of Voice over Internet Protocol (VoIP) technologies. Experience with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business. Experience with Session Border Controller (SBC) and SIP detailed traces is a plus. Experience managing virtualized applications or knowledge of how to manage virtualized applications. Proficiency in Microsoft Office. Good communication and customer service skills. Ability to work in a fast-paced environment as a team player. Ability to monitor and process Capabilities Service Desk tickets. Certification: 8570 is required (Security). Security Clearance Level: TS/SCI w/Poly. Location: On Site. US Citizenship Required. GDIT is Your Place
401K with company match. Comprehensive health and wellness packages. Internal mobility team dedicated to helping you own your career. Professional growth opportunities including paid education and certifications. Access to cutting-edge technology to learn from. #GREENWAY #ITPolyMD
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Unified Communications Specialist , you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisors joining our team. How a Unified Communications Specialist Will Make an Impact
Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat infrastructure, both physical and virtual. Installation of operating system and security patches. Assessing the applicability of vulnerabilities and maintaining security compliance of the Voice, Video, and Chat infrastructure. Providing support for customer scheduled and unplanned outages, regardless of scale and impact. Serving as the support for Tier 1 and Tier 2 technicians across all communication platforms. What You’ll Need to Succeed
Education: Bachelor of Arts/Bachelor of Science Required Experience: 8+ years of related experience Strong knowledge of TCP/IP and DHCP troubleshooting is preferred. Thorough knowledge of Voice over Internet Protocol (VoIP) technologies. Experience with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business. Experience with Session Border Controller (SBC) and SIP detailed traces is a plus. Experience managing virtualized applications or knowledge of how to manage virtualized applications. Proficiency in Microsoft Office. Good communication and customer service skills. Ability to work in a fast-paced environment as a team player. Ability to monitor and process Capabilities Service Desk tickets. Certification: 8570 is required (Security). Security Clearance Level: TS/SCI w/Poly. Location: On Site. US Citizenship Required. GDIT is Your Place
401K with company match. Comprehensive health and wellness packages. Internal mobility team dedicated to helping you own your career. Professional growth opportunities including paid education and certifications. Access to cutting-edge technology to learn from. #GREENWAY #ITPolyMD
#J-18808-Ljbffr