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Indev

Senior ServiceNow Developer/Architect

Indev, Ashburn, Virginia, United States, 22011

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Overview

InDev is seeking a Senior ServiceNow Developer/Architect to provide both hands-on development and enterprise-level architectural guidance for the government ServiceNow platform. This role will ensure ServiceNow supports enterprise service delivery, governance, and modernization objectives, while aligning with the Technology Reference Model (TRM) and DHS enterprise IT standards. This individual will design, build, and optimize ServiceNow workflows, integrations, and modules while guiding stakeholders on best practices, platform enhancements, and secure scaling of ServiceNow across the enterprise. Your Future Duties and Responsibilities

Architecture & Design

Lead design and architecture of ServiceNow solutions to support multiple task areas. Define and enforce ServiceNow development standards, platform governance, and security controls.

Development & Configuration

Develop and configure ServiceNow modules (ITSM, ITOM, HR, GRC, etc.) to meet mission requirements. Build workflows, dashboards, catalog items, and integrations with enterprise systems. Implement automation and performance improvements across ServiceNow capabilities.

Governance & Compliance

Support governance workflows for ServiceNow requests, approvals, and enterprise change control. Ensure compliance with Section 508, FedRAMP, and DHS IT security policies. Contribute to ServiceNow-related SOPs, Centers of Excellence guidance, and architecture documentation.

Stakeholder Engagement

Collaborate with stakeholders, business analysts, and developers to translate requirements into ServiceNow solutions. Present ServiceNow roadmaps, architecture decisions, and enhancement strategies in PMRs and stakeholder meetings.

Qualifications

Active DHS/CBP clearance A Bachelor’s degree in Computer Science, Information Systems, Engineering, Business or other related discipline or a minimum of three (3) years relevant specialized experience. 7+ years of development/architecture experience, with at least 3 years in a senior architect role supporting ServiceNow development work. Proficient in cloud-based enterprise application platforms for IT services, operations, and business management. Proficient in Scrum Master and IT service delivery solutions. Proven ability to design, configure, and implement complex ServiceNow modules and workflows. Deep understanding of ServiceNow platform architecture, scripting, and integration methods (APIs, web services, MID servers). Experience supporting federal enterprise programs, with emphasis on governance and compliance. Strong communication skills to interact with technical teams and government stakeholders. Clearance:

Must be a U.S. Citizen and hold an active DHS Public Trust, preferably Customs and Border Protection (CBP). Nice to Have

ServiceNow Certified System Administrator and Certified Application Developer; Architect certifications highly desirable. Experience with DHS or CBP programs. Knowledge of enterprise governance, TRM processes, and AI/automation initiatives. Familiarity with Section 508, FISMA, and FedRAMP requirements. About Us

At InDev, we’re not just a company; we’re a trailblazing force transforming the way data shapes the future. As a dynamic player in the federal government sector, we’re on a mission to empower agencies with cutting-edge data solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us. Why InDev

Innovative Environment:

Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged. Meaningful Impact:

Contribute to projects that directly impact federal agencies, driving positive change on a national scale. Dynamic Collaboration:

Work alongside diverse experts who are passionate about pushing boundaries and making a difference. Agile Mindset:

Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth. Learning Culture:

Enjoy ongoing learning opportunities and professional development to expand your skill set. Cutting-edge Tech:

Engage with the latest technologies and tools in the data integration landscape. If you're ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let's shape the future together.

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