ICES: Data, Discovery, Better Health
Mid-Shift Crisis Hotline Counselor
ICES: Data, Discovery, Better Health, Fairbanks, Alaska, United States, 99712
Overview
Full-Time Crisis Intervention Specialist The Careline crisis hotline team provides therapeutic support for Alaskans accessing the statewide crisis and suicide hotline. This position will implement policies, protocols, and services designed to assist individuals who are in crisis, including those considering dying by suicide, those concerned about someone else with suicidal behavior by providing emotional support, crisis response, and intervention. This position also provides support, information, and referral for non-crisis calls. Services are provided via phone calls, text messaging, or chat. As a member of the Careline team, you will interact with clients and staff in a respectful and empowering manner, exercise consistent and dependable attendance, and attend all mandatory staff meetings. At Careline, all staff present themselves professionally and maintain confidentiality when necessary. Responsibilities
Provide emotional support, crisis response, and intervention for individuals in crisis via phone, text, or chat. Implement policies, protocols, and services designed to assist individuals in crisis and those concerned about others with suicidal behavior. Support, information, and referral for non-crisis calls. Interact with clients and staff in a respectful and empowering manner and maintain confidentiality as needed. Maintain consistent and dependable attendance and participate in mandatory staff meetings. Adhere to agency standards and present a professional image. Minimum Qualifications
Associate\'s Degree in Human Services or a closely related field; or an equivalent combination of knowledge, skills, education, and experience. Prior work or life experience may be used in place of the degree. Excellent interpersonal, group, and written communication skills. Commitment to the agency\'s mission and goals; ability to work with people from diverse backgrounds, cultures, and lifestyles; ability to work independently; ability to pass a background check. Proficiency with computers and frequent data entry. Details
Hours: Full-time (40 hours per week) with occasional overtime and may include weekends. Shifts Available: Mid-Shift (afternoons-evening). Salary: Determined by experience, non-exempt. Location: Not Remote - Office Location is in Fairbanks, Alaska. Benefits
Excellent comprehensive benefits, including medical, dental, vision, holiday pay, and 4 weeks of paid time off. Equal Employment Opportunity
Careline Crisis Services, Inc. is an equal-opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.
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Full-Time Crisis Intervention Specialist The Careline crisis hotline team provides therapeutic support for Alaskans accessing the statewide crisis and suicide hotline. This position will implement policies, protocols, and services designed to assist individuals who are in crisis, including those considering dying by suicide, those concerned about someone else with suicidal behavior by providing emotional support, crisis response, and intervention. This position also provides support, information, and referral for non-crisis calls. Services are provided via phone calls, text messaging, or chat. As a member of the Careline team, you will interact with clients and staff in a respectful and empowering manner, exercise consistent and dependable attendance, and attend all mandatory staff meetings. At Careline, all staff present themselves professionally and maintain confidentiality when necessary. Responsibilities
Provide emotional support, crisis response, and intervention for individuals in crisis via phone, text, or chat. Implement policies, protocols, and services designed to assist individuals in crisis and those concerned about others with suicidal behavior. Support, information, and referral for non-crisis calls. Interact with clients and staff in a respectful and empowering manner and maintain confidentiality as needed. Maintain consistent and dependable attendance and participate in mandatory staff meetings. Adhere to agency standards and present a professional image. Minimum Qualifications
Associate\'s Degree in Human Services or a closely related field; or an equivalent combination of knowledge, skills, education, and experience. Prior work or life experience may be used in place of the degree. Excellent interpersonal, group, and written communication skills. Commitment to the agency\'s mission and goals; ability to work with people from diverse backgrounds, cultures, and lifestyles; ability to work independently; ability to pass a background check. Proficiency with computers and frequent data entry. Details
Hours: Full-time (40 hours per week) with occasional overtime and may include weekends. Shifts Available: Mid-Shift (afternoons-evening). Salary: Determined by experience, non-exempt. Location: Not Remote - Office Location is in Fairbanks, Alaska. Benefits
Excellent comprehensive benefits, including medical, dental, vision, holiday pay, and 4 weeks of paid time off. Equal Employment Opportunity
Careline Crisis Services, Inc. is an equal-opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.
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