Proofpoint
Professional Services Consultant - Email Security
Proofpoint, Houston, Texas, United States, 77246
Overview
About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Our BRAVE Values: We are BRAVE in everything we do, and our values aren’t just words—they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. The Role
Proofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers. This is a highly technical role and deep knowledge of the Linux and Solaris operating systems and network configuration is required, as well as a strong background in email. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. The successful candidate will have sound technical experience and skills, blended with strong interpersonal and communication skills. They must be able to take responsibility and accept accountability for successful customer engagements and partner technical relationships. Your day-to-day
Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites, typically using remote web conferencing tools. Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation. Deliver training to customers and partners. Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation Drive high levels of customer satisfaction Be a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments successful. Coordinate with multiple parties -- internal departments as well as the customer --to ensure timely and satisfactory resolution to technical issues, and completion of projects Define and document the best practice techniques, processes, templates, and architectures for use by the greater field organization What you bring to the team
5+ years industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support Experience in large systems design and project implementation for enterprise email environments UNIX system administration experience Broad technical knowledge of Internet products and technologies A thorough understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.) Strong Sendmail and messaging infrastructure system administration experience Ability to work at all levels of the organization both technically and politically Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us: Competitive compensation Comprehensive benefits Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. Flexible work environment: Remote options, hybrid schedules, flexible hours, etc. Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Equality and Apply
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply: Interested? Submit your application here https://www.proofpoint.com/us/company/careers . We can’t wait to hear from you!
#J-18808-Ljbffr
About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Our BRAVE Values: We are BRAVE in everything we do, and our values aren’t just words—they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. The Role
Proofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers. This is a highly technical role and deep knowledge of the Linux and Solaris operating systems and network configuration is required, as well as a strong background in email. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. The successful candidate will have sound technical experience and skills, blended with strong interpersonal and communication skills. They must be able to take responsibility and accept accountability for successful customer engagements and partner technical relationships. Your day-to-day
Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites, typically using remote web conferencing tools. Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation. Deliver training to customers and partners. Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation Drive high levels of customer satisfaction Be a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments successful. Coordinate with multiple parties -- internal departments as well as the customer --to ensure timely and satisfactory resolution to technical issues, and completion of projects Define and document the best practice techniques, processes, templates, and architectures for use by the greater field organization What you bring to the team
5+ years industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support Experience in large systems design and project implementation for enterprise email environments UNIX system administration experience Broad technical knowledge of Internet products and technologies A thorough understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.) Strong Sendmail and messaging infrastructure system administration experience Ability to work at all levels of the organization both technically and politically Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us: Competitive compensation Comprehensive benefits Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. Flexible work environment: Remote options, hybrid schedules, flexible hours, etc. Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Equality and Apply
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply: Interested? Submit your application here https://www.proofpoint.com/us/company/careers . We can’t wait to hear from you!
#J-18808-Ljbffr