UnitedHealth Group
Associate Director, Operations Insight - 2305737
UnitedHealth Group, Gardena, California, United States, 90248
Overview
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive. We are seeking a highly motivated and detail-oriented individual for an
Associate Director, Operational Insights
role. This role will be responsible for embedding analytical insights into our operational processes. The successful candidate will be responsible for: Responsibilities
Operational Reporting Strategy
Lead the development of a strategy to define and implement a “best practice” operating model for an Operational Insights team Liaise with other stakeholders to establish the necessary data and technology solutions in conjunction with data management / governance frameworks
Performance Monitoring & Reporting
Work with leaders to define their reporting and insights requirements and identify opportunities to improve them Lead the delivery of scheduled operational performance reporting that will support Operations and other stakeholders Drive the delivery of additional analytical insights to support strategy design and continuous improvement
Embedding Insights
Drive the identification of KPIs / risk flags for automated monitoring throughout the end-to-end processes Lead the embedding of analytical derived insights into core processes through automated actions Collaborate with IT and other stakeholders to enable the necessary system integration
Capability Improvement & Innovation
Identify opportunities to use new technologies to enhance speed to insight and action Act as a leader to improve the analytical skills of the wider team
Schedule:
Full-time position with standard working hours of Monday – Friday, 9am – 5pm. Some calls may be outside of standard business hours due to global time zones. Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model. Qualifications
Required Qualifications: Bachelor’s Degree (or higher) in Business, HR, Operations, or a related field Experience working in a global or cross-regional organization Ability to work in a globally distributed environment and drive consistency across regions Proven experience in designing and leading data Insights functions Advanced knowledge of analytics technology landscape Soft Skills: Communication and cross-functional leadership skills Please note:
you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace.
2025 Optum Services (Ireland) Limited. All rights reserved.
#J-18808-Ljbffr
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive. We are seeking a highly motivated and detail-oriented individual for an
Associate Director, Operational Insights
role. This role will be responsible for embedding analytical insights into our operational processes. The successful candidate will be responsible for: Responsibilities
Operational Reporting Strategy
Lead the development of a strategy to define and implement a “best practice” operating model for an Operational Insights team Liaise with other stakeholders to establish the necessary data and technology solutions in conjunction with data management / governance frameworks
Performance Monitoring & Reporting
Work with leaders to define their reporting and insights requirements and identify opportunities to improve them Lead the delivery of scheduled operational performance reporting that will support Operations and other stakeholders Drive the delivery of additional analytical insights to support strategy design and continuous improvement
Embedding Insights
Drive the identification of KPIs / risk flags for automated monitoring throughout the end-to-end processes Lead the embedding of analytical derived insights into core processes through automated actions Collaborate with IT and other stakeholders to enable the necessary system integration
Capability Improvement & Innovation
Identify opportunities to use new technologies to enhance speed to insight and action Act as a leader to improve the analytical skills of the wider team
Schedule:
Full-time position with standard working hours of Monday – Friday, 9am – 5pm. Some calls may be outside of standard business hours due to global time zones. Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model. Qualifications
Required Qualifications: Bachelor’s Degree (or higher) in Business, HR, Operations, or a related field Experience working in a global or cross-regional organization Ability to work in a globally distributed environment and drive consistency across regions Proven experience in designing and leading data Insights functions Advanced knowledge of analytics technology landscape Soft Skills: Communication and cross-functional leadership skills Please note:
you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace.
2025 Optum Services (Ireland) Limited. All rights reserved.
#J-18808-Ljbffr