ZipRecruiter
Customer Service Medicare Specialist (Must live in Kentucky)
ZipRecruiter, Lexington, Kentucky, us, 40598
Job DescriptionJob Description
A-Line Staffing is now hiring Medicare Care Coordinator II – Remote (KY). The Care Coordinator II would be working for a Fortune 500 company and has career growth potential.
If you are interested in this position, please Apply or Email me with your resume attached at Jmahnke@alinestaffing.com
Care Coordinator II Compensation
• The pay for this position is $23 per hour • Benefits are available to full-time employees after 90 days of employment • A 401(k) with a company match is available for full-time employees with 1 year of service on one of our eligibility dates
Care Coordinator II Highlights
• Remote – Kentucky only (Eastern or Western KY) • Training: First 2 weeks, 8:30 AM – 5:00 PM EST, cameras on • Schedule: M–F, 8:30 AM – 5:00 PM EST
Care Coordinator II Responsibilities
• Conduct outbound calls to Medicare members (~10 calls/hour) • Complete assessments and document interactions accurately • Educate members on preventive care and address social determinants of health (SDoH) barriers • Schedule appointments with providers to close open care gaps • Navigate multiple systems while maintaining member engagement • Participate in weekly office hours and monthly 1:1s for guidance • Utilize internal resources to resolve member questions
Care Coordinator II Requirements
• High School Diploma or GED • 1–2 years of related experience (call center or provider office environment) • Proficient in Microsoft Excel and Word • Knowledge of medical terminology • Strong verbal and written communication skills • Ability to work independently while managing multiple systems • Compliance with all company policies and standards
Care Coordinator II Preferences
• Previous experience in healthcare or Medicare member outreach • Familiarity with HEDIS measures and care gap closure processes
If you think this position is a good fit for you, please apply to this posting!
A-Line Staffing is now hiring Medicare Care Coordinator II – Remote (KY). The Care Coordinator II would be working for a Fortune 500 company and has career growth potential.
If you are interested in this position, please Apply or Email me with your resume attached at Jmahnke@alinestaffing.com
Care Coordinator II Compensation
• The pay for this position is $23 per hour • Benefits are available to full-time employees after 90 days of employment • A 401(k) with a company match is available for full-time employees with 1 year of service on one of our eligibility dates
Care Coordinator II Highlights
• Remote – Kentucky only (Eastern or Western KY) • Training: First 2 weeks, 8:30 AM – 5:00 PM EST, cameras on • Schedule: M–F, 8:30 AM – 5:00 PM EST
Care Coordinator II Responsibilities
• Conduct outbound calls to Medicare members (~10 calls/hour) • Complete assessments and document interactions accurately • Educate members on preventive care and address social determinants of health (SDoH) barriers • Schedule appointments with providers to close open care gaps • Navigate multiple systems while maintaining member engagement • Participate in weekly office hours and monthly 1:1s for guidance • Utilize internal resources to resolve member questions
Care Coordinator II Requirements
• High School Diploma or GED • 1–2 years of related experience (call center or provider office environment) • Proficient in Microsoft Excel and Word • Knowledge of medical terminology • Strong verbal and written communication skills • Ability to work independently while managing multiple systems • Compliance with all company policies and standards
Care Coordinator II Preferences
• Previous experience in healthcare or Medicare member outreach • Familiarity with HEDIS measures and care gap closure processes
If you think this position is a good fit for you, please apply to this posting!