Emerus Holdings, Inc.
Join to apply for the
Onsite IT Support Engineer
role at
Emerus Holdings, Inc. 1 day ago Be among the first 25 applicants Join to apply for the
Onsite IT Support Engineer
role at
Emerus Holdings, Inc. Join Emerus, in partnership with Baptist Health System, as the
Onsite IT Engineer
supporting three Baptist Neighborhood Hospitals (Schertz, Overlook, and Converse).
This opportunity is for an on-site technology expert to manage the day-to-day IT
eco-system
across these state-of-the-art micro hospitalsshaping infrastructure, supporting clinical systems, and ensuring seamless operations.
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
The purpose of this position is to provide technical support to staff on all company supported applications, troubleshoot computer hardware and software problems, answers support requests and escalate to appropriate IT resources when necessary. This position requires working independently with minimal supervision from Director of IT.
Troubleshoot problems relating to computer equipment operating system software, application software, and hardware Maintain hardware and software inventory for responsible facilities Log and track calls using problem management database and maintain history records and related problems documentation. Develop training documents to new users as needed Provide a high level of service and customer satisfaction to the end user Formulate recommendations regarding company end user hardware and software purchases Manage antivirus/spyware software and updates Travel up to 40% of the time in order to fulfill the responsibilities of this position required. Ownership of region-wide hardware asset management Maintain confidentiality and security standards and policies for the organization Attend staff meetings or other company sponsored or mandated meetings as required Ability to work off-hours and on call when required Associates Degree in Computer Information Systems, Computer Science, or equivalent technical work experience or certifications 1+ year of experience in application, technical support, desktop, helpdesk, or systems administration. Experience supporting Windows based users in a Microsoft Active Directory Domain environment required. Experience Imaging desktops and laptops Must be able to work independently with little or no direction. Must also be able to work closely with all levels of management, staff, vendors and consultants Experience troubleshooting basic LANWAN issues Microsoft Office (Excel, Word and PowerPoint), Visio and Project application knowledge preferred.
Preferred Qualifications
Bachelors Degree preferred Customer service and/or healthcare experience preferred. Experience with supporting electronic medical records, healthcare billing revenue cycle system or similar product preferred. A+ or Microsoft certifications Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Hospitals and Health Care Referrals increase your chances of interviewing at Emerus Holdings, Inc. by 2x Get notified about new Information Technology Support Engineer jobs in
Schertz, TX . San Antonio, Texas Metropolitan Area $30.00-$35.00 2 weeks ago San Antonio, TX $50,000.00-$65,000.00 1 day ago BROOKE ARMY MEDICAL CENTER (BAMC) INFORMATION TECHNOLOGY (IT) SUPPORT
Lackland Air Force Base, TX $85,800.00-$180,200.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Onsite IT Support Engineer
role at
Emerus Holdings, Inc. 1 day ago Be among the first 25 applicants Join to apply for the
Onsite IT Support Engineer
role at
Emerus Holdings, Inc. Join Emerus, in partnership with Baptist Health System, as the
Onsite IT Engineer
supporting three Baptist Neighborhood Hospitals (Schertz, Overlook, and Converse).
This opportunity is for an on-site technology expert to manage the day-to-day IT
eco-system
across these state-of-the-art micro hospitalsshaping infrastructure, supporting clinical systems, and ensuring seamless operations.
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
The purpose of this position is to provide technical support to staff on all company supported applications, troubleshoot computer hardware and software problems, answers support requests and escalate to appropriate IT resources when necessary. This position requires working independently with minimal supervision from Director of IT.
Troubleshoot problems relating to computer equipment operating system software, application software, and hardware Maintain hardware and software inventory for responsible facilities Log and track calls using problem management database and maintain history records and related problems documentation. Develop training documents to new users as needed Provide a high level of service and customer satisfaction to the end user Formulate recommendations regarding company end user hardware and software purchases Manage antivirus/spyware software and updates Travel up to 40% of the time in order to fulfill the responsibilities of this position required. Ownership of region-wide hardware asset management Maintain confidentiality and security standards and policies for the organization Attend staff meetings or other company sponsored or mandated meetings as required Ability to work off-hours and on call when required Associates Degree in Computer Information Systems, Computer Science, or equivalent technical work experience or certifications 1+ year of experience in application, technical support, desktop, helpdesk, or systems administration. Experience supporting Windows based users in a Microsoft Active Directory Domain environment required. Experience Imaging desktops and laptops Must be able to work independently with little or no direction. Must also be able to work closely with all levels of management, staff, vendors and consultants Experience troubleshooting basic LANWAN issues Microsoft Office (Excel, Word and PowerPoint), Visio and Project application knowledge preferred.
Preferred Qualifications
Bachelors Degree preferred Customer service and/or healthcare experience preferred. Experience with supporting electronic medical records, healthcare billing revenue cycle system or similar product preferred. A+ or Microsoft certifications Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Hospitals and Health Care Referrals increase your chances of interviewing at Emerus Holdings, Inc. by 2x Get notified about new Information Technology Support Engineer jobs in
Schertz, TX . San Antonio, Texas Metropolitan Area $30.00-$35.00 2 weeks ago San Antonio, TX $50,000.00-$65,000.00 1 day ago BROOKE ARMY MEDICAL CENTER (BAMC) INFORMATION TECHNOLOGY (IT) SUPPORT
Lackland Air Force Base, TX $85,800.00-$180,200.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr