MaineHealth
Patient Service Specialist - Central Medical Records
MaineHealth, Brunswick, Maine, us, 04011
Description
Medical Group Practices
Clerical/Administrative Support
Req #: 48279
For a limited time MaineHealth is offering up to $3,000 Sign on bonus for all eligible
Patient Service Specialists!
Eligible candidates are hired (offer accepted) into a Full or Part time Medical Secretary position.
Bonus amount prorated for Part time hires, per diem hires are ineligible.
Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment.
This is a 24-hour per week position.
We are seeking a detail-oriented and customer-focused
Patient Service Specialist
to join our Central Medical Records team. In this role, you will support patients, providers, and staff by ensuring accurate medical record processing and providing exceptional service. Responsibilities include: Assisting patients, providers, and staff with requests for medical records Managing release of information in compliance with privacy and confidentiality regulations Processing, scanning, and indexing records accurately and efficiently Responding to phone calls and inquiries in a timely, professional manner Supporting department workflow and collaborating with team members
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school diploma or GED preferred. License/Certifications: N/A Experience: Six months of medical office experience required. Additional Skills/Requirements Required: N/A Additional Skills/Requirements Preferred: Proficient computer skills. Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
If you have questions about this role, please contact rebecca.rand@mainehealth.org
This is a 24-hour per week position.
We are seeking a detail-oriented and customer-focused
Patient Service Specialist
to join our Central Medical Records team. In this role, you will support patients, providers, and staff by ensuring accurate medical record processing and providing exceptional service. Responsibilities include: Assisting patients, providers, and staff with requests for medical records Managing release of information in compliance with privacy and confidentiality regulations Processing, scanning, and indexing records accurately and efficiently Responding to phone calls and inquiries in a timely, professional manner Supporting department workflow and collaborating with team members
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school diploma or GED preferred. License/Certifications: N/A Experience: Six months of medical office experience required. Additional Skills/Requirements Required: N/A Additional Skills/Requirements Preferred: Proficient computer skills. Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
If you have questions about this role, please contact rebecca.rand@mainehealth.org