TalentBridge
Virtual Call Center Agent - Medical
Location:
Remote (Candidates must reside within a 1hour commute of Charlotte, NC with the ability to attend orientation and equipment pick up in person)
Compensation:
$18.00 per hour
Type:
Seasonal Opportunity | December 2025 - February 2026
Want to fast-track your application?
Skip the wait and complete our one-way short virtual interview today! Candidates who complete the interview will be considered first!
SparkHire:
https://hire.li/tucn1z3-wInehx-f3ZV9v
Join Our Client's Team and Make a Difference!
We are seeking
Virtual Call Center Agents - Medical
to support a high-volume seasonal healthcare project. In this role, you will provide outstanding service to patients, payers, and providers, helping streamline insurance and reimbursement processes. This is an excellent opportunity for individuals passionate about healthcare, patient support, and making a meaningful impact.
Key Responsibilities Handle inbound and outbound calls with patients, providers, and payers. Gather and assess patient insurance information from various payers in accordance with established protocols. Accurately enter data into internal systems while maintaining confidentiality. Deliver timely and professional support to team members and external partners. Maintain regular communication with assigned payers to facilitate investigations. Identify and escalate reimbursement delays or trends to management. Collaborate cross-functionally to support overall project success. Meet or exceed performance goals related to call handling and benefit investigations. What We Offer
Work from Home Flexibility
- Enjoy the convenience of remote work while still being part of a collaborative team. Local Candidates Preferred
- All equipment must be picked up and returned in Charlotte, NC. Meaningful Impact
- Contribute directly to improving patient access to care. Work Hours
Start Date:
1st week of December 2025. Commitment:
Candidates must be available through February 2026 without extended time off. Training Schedule:
Monday-Friday, 9:00 AM - 6:00 PM. Post-Training Shifts (Jan 2026 onward):
Monday-Friday, 8:00 AM - 8:00 PM. Shifts will vary (8-5, 9-6, 11-7, or 12-8). Flexibility is required. Qualifications
High School Diploma or equivalent required. 1+ years of experience in healthcare, pharmacy, call center, or insurance-related environment. Prior experience in a multi-hub project or Annual Reverification initiative is a plus. Knowledge of Medicare, Medicaid, or co-pay assistance programs preferred. Proven ability to succeed in a remote environment. Strong computer skills, including Microsoft Office (Excel, Outlook, Word).
Apply Now!
If you're excited to join as a
Virtual Call Center Agent - Medical , apply today! After you apply, our team will connect with you to schedule next steps.
Note:
This is a remote role for
local candidates only
(Charlotte, NC or within 1 hour). Equipment must be picked up and returned to our Charlotte office. Equipment will not be shipped.
#INDWEST
Location:
Remote (Candidates must reside within a 1hour commute of Charlotte, NC with the ability to attend orientation and equipment pick up in person)
Compensation:
$18.00 per hour
Type:
Seasonal Opportunity | December 2025 - February 2026
Want to fast-track your application?
Skip the wait and complete our one-way short virtual interview today! Candidates who complete the interview will be considered first!
SparkHire:
https://hire.li/tucn1z3-wInehx-f3ZV9v
Join Our Client's Team and Make a Difference!
We are seeking
Virtual Call Center Agents - Medical
to support a high-volume seasonal healthcare project. In this role, you will provide outstanding service to patients, payers, and providers, helping streamline insurance and reimbursement processes. This is an excellent opportunity for individuals passionate about healthcare, patient support, and making a meaningful impact.
Key Responsibilities Handle inbound and outbound calls with patients, providers, and payers. Gather and assess patient insurance information from various payers in accordance with established protocols. Accurately enter data into internal systems while maintaining confidentiality. Deliver timely and professional support to team members and external partners. Maintain regular communication with assigned payers to facilitate investigations. Identify and escalate reimbursement delays or trends to management. Collaborate cross-functionally to support overall project success. Meet or exceed performance goals related to call handling and benefit investigations. What We Offer
Work from Home Flexibility
- Enjoy the convenience of remote work while still being part of a collaborative team. Local Candidates Preferred
- All equipment must be picked up and returned in Charlotte, NC. Meaningful Impact
- Contribute directly to improving patient access to care. Work Hours
Start Date:
1st week of December 2025. Commitment:
Candidates must be available through February 2026 without extended time off. Training Schedule:
Monday-Friday, 9:00 AM - 6:00 PM. Post-Training Shifts (Jan 2026 onward):
Monday-Friday, 8:00 AM - 8:00 PM. Shifts will vary (8-5, 9-6, 11-7, or 12-8). Flexibility is required. Qualifications
High School Diploma or equivalent required. 1+ years of experience in healthcare, pharmacy, call center, or insurance-related environment. Prior experience in a multi-hub project or Annual Reverification initiative is a plus. Knowledge of Medicare, Medicaid, or co-pay assistance programs preferred. Proven ability to succeed in a remote environment. Strong computer skills, including Microsoft Office (Excel, Outlook, Word).
Apply Now!
If you're excited to join as a
Virtual Call Center Agent - Medical , apply today! After you apply, our team will connect with you to schedule next steps.
Note:
This is a remote role for
local candidates only
(Charlotte, NC or within 1 hour). Equipment must be picked up and returned to our Charlotte office. Equipment will not be shipped.
#INDWEST