Sherwin-Williams
Join Sherwin-Williams as a Spanish-Speaking Customer Care Specialist and be part of a team that inspires and improves the world by coloring and protecting what matters. In this vital role, you will work closely with both wholesale and retail customers to address their needs, answer questions about our innovative products, and recommend tailored solutions. Your dedication to providing exceptional customer service will play a key role in ensuring maximum client satisfaction while helping to meet the store's sales goals.
As a Customer Care Specialist, you will engage with customers directly, which may include minors, and you will have access to cash and electronic payment methods. To ensure the safety and confidence of our customers and staff, the company conducts a criminal history review for all candidates.
Successful candidates will be welcomed to our team at Store #5432, located at 180 Waterman Dr, South Portland, ME 04106 and 166 Rt 1 Scarborough ME 04074.
We offer a supportive work environment where your skills, talent, and passion help us achieve great results. At Sherwin-Williams, we are committed to:
Life:
Enjoy rewards, benefits, and flexibility to enhance your health and well-being. Career:
Take advantage of learning opportunities to develop new skills and grow. Connection:
Be part of an inclusive team that cares about the community. Application Process:
To get started: Step 1:
Complete our online application and set up your profile. Step 2:
If selected, you will receive an invitation to complete a digital video interview. Step 3:
Top candidates will be invited for an in-store interview. Benefits: We take your well-being seriously and offer a range of world-class benefits. From retirement plans to healthcare coverage, visit our benefits website to learn more. Job Responsibilities: Deliver outstanding customer service to ensure high levels of satisfaction. Assist customers both in person and over the phone to understand their needs and present suitable products. Build and maintain trusting relationships with wholesale and retail customers. Accurately process sales transactions in compliance with policies. Achieve monthly, quarterly, and annual sales goals. Maintain precise work order files and product formulas. Retrieve and prepare products from the sales floor or warehouse. Tint and mix products according to customer specifications. Organize and stock shelves, setting up attractive displays. Keep store equipment clean and functional. Assist with loading or unloading delivery trucks as needed. Maintain presentable and stocked areas. Stay knowledgeable about product offerings and related options. Comply with inventory control procedures. Contribute ideas to improve sales performance. Minimum Requirements: Must be at least eighteen (18) years old. Legally authorized to work in the country without requiring future sponsorship. Proficient in reading, writing, and communicating in English and Spanish. A valid, unrestricted Driver's License. Ability to lift and carry products up to 50 lbs frequently and up to 70 lbs occasionally. Willingness to work flexible hours, including evenings and weekends. If an internal candidate, a performance appraisal rating of at least meets expectations (3). If an internal candidate, all required HR Cloud eLearning courses must be completed. Preferred Qualifications: High School diploma or GED. At least one (1) year of experience in delivery, retail, or customer service roles. Previous experience selling paint and related products. Experience operating tinting and mixing equipment. Sherwin-Williams is an Equal Opportunity Employer, welcoming applicants from diverse backgrounds. We remain committed to ensuring a safe and secure hiring process.
Enjoy rewards, benefits, and flexibility to enhance your health and well-being. Career:
Take advantage of learning opportunities to develop new skills and grow. Connection:
Be part of an inclusive team that cares about the community. Application Process:
To get started: Step 1:
Complete our online application and set up your profile. Step 2:
If selected, you will receive an invitation to complete a digital video interview. Step 3:
Top candidates will be invited for an in-store interview. Benefits: We take your well-being seriously and offer a range of world-class benefits. From retirement plans to healthcare coverage, visit our benefits website to learn more. Job Responsibilities: Deliver outstanding customer service to ensure high levels of satisfaction. Assist customers both in person and over the phone to understand their needs and present suitable products. Build and maintain trusting relationships with wholesale and retail customers. Accurately process sales transactions in compliance with policies. Achieve monthly, quarterly, and annual sales goals. Maintain precise work order files and product formulas. Retrieve and prepare products from the sales floor or warehouse. Tint and mix products according to customer specifications. Organize and stock shelves, setting up attractive displays. Keep store equipment clean and functional. Assist with loading or unloading delivery trucks as needed. Maintain presentable and stocked areas. Stay knowledgeable about product offerings and related options. Comply with inventory control procedures. Contribute ideas to improve sales performance. Minimum Requirements: Must be at least eighteen (18) years old. Legally authorized to work in the country without requiring future sponsorship. Proficient in reading, writing, and communicating in English and Spanish. A valid, unrestricted Driver's License. Ability to lift and carry products up to 50 lbs frequently and up to 70 lbs occasionally. Willingness to work flexible hours, including evenings and weekends. If an internal candidate, a performance appraisal rating of at least meets expectations (3). If an internal candidate, all required HR Cloud eLearning courses must be completed. Preferred Qualifications: High School diploma or GED. At least one (1) year of experience in delivery, retail, or customer service roles. Previous experience selling paint and related products. Experience operating tinting and mixing equipment. Sherwin-Williams is an Equal Opportunity Employer, welcoming applicants from diverse backgrounds. We remain committed to ensuring a safe and secure hiring process.