The Salvation Army Southern California
Lead Sales - Temecula
The Salvation Army Southern California, Temecula, California, United States, 92591
Overview
Lead Sales - Temecula role at The Salvation Army Southern California. The Lead Sales provides customers with the best selection, exceptional service, and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need. The Lead Sales will work closely with the management team in day-to-day tasks and responsibilities for the TSA Family Store, including meeting store sales and income budget expectations, creating a positive and mentoring environment, and implementing positive and effective Work Therapy Assignments (WTA). Essential Job Duties
Take an active role and partner with the Store Manager in daily store operations. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards), and donations. Assume responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store Manager and/or Assistant Manager. Discuss concerns with the District Sales Manager. Assist the Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration. In the absence of the Store Manager and Assistant Manager, schedule store employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift-change team meetings. Provide coaching, training, and development to store employees. Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance. Ensure high levels of customer and donor satisfaction through excellent service to meet their needs while maintaining good community relations. Develop strategies to improve service to maximize the customer experience. BRP (Back Room Processing) – Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals. Responsible for supervision, support, and reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store. In the absence of the Store Manager and Assistant Manager, be responsible for the protection and security of store currency, inventory, and property, including safe funds (daily logging of cash deposits), bank deposits, products for sale, store equipment, and building security. Ensure the building is secured during non-operating hours with alarm system arming and alert protocol. Ensure safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assist Store Manager and Assistant Manager with conducting and recording mandatory Weekly Store Meetings. May transfer or be relocated to other stores based on business needs. Complete all tasks as assigned by the District Sales Manager, Command Retail Directors, and Command Administration. Qualifications
High School Diploma or equivalent required. Minimum of one year of retail experience; supervisory experience preferred. Must pass background check, including Criminal History and Sex Offender Registry. Ability to communicate effectively with management, store employees, customers, and donors. Physical Requirements
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp and move objects such as files, carts, fixtures, and other merchandise equipment. Ability to lift up to 50 lbs. Ability to perform various repetitive motion tasks. Pay and Benefits Offered
Part-time position with pay rate of $17.50/hour for 25 hours per week. Opportunity for career growth Paid sick leave Employee store discounts Employee referral bonuses Great work perks discounts (amusement parks, museums, services, and more) Equal Opportunity Employer
The Salvation Army is an Equal Opportunity Employer. Criminal background and reference checks will be performed on final candidates as part of the selection process. 41 CFR 60-1.35(c).
#J-18808-Ljbffr
Lead Sales - Temecula role at The Salvation Army Southern California. The Lead Sales provides customers with the best selection, exceptional service, and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need. The Lead Sales will work closely with the management team in day-to-day tasks and responsibilities for the TSA Family Store, including meeting store sales and income budget expectations, creating a positive and mentoring environment, and implementing positive and effective Work Therapy Assignments (WTA). Essential Job Duties
Take an active role and partner with the Store Manager in daily store operations. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards), and donations. Assume responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store Manager and/or Assistant Manager. Discuss concerns with the District Sales Manager. Assist the Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration. In the absence of the Store Manager and Assistant Manager, schedule store employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift-change team meetings. Provide coaching, training, and development to store employees. Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance. Ensure high levels of customer and donor satisfaction through excellent service to meet their needs while maintaining good community relations. Develop strategies to improve service to maximize the customer experience. BRP (Back Room Processing) – Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals. Responsible for supervision, support, and reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store. In the absence of the Store Manager and Assistant Manager, be responsible for the protection and security of store currency, inventory, and property, including safe funds (daily logging of cash deposits), bank deposits, products for sale, store equipment, and building security. Ensure the building is secured during non-operating hours with alarm system arming and alert protocol. Ensure safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assist Store Manager and Assistant Manager with conducting and recording mandatory Weekly Store Meetings. May transfer or be relocated to other stores based on business needs. Complete all tasks as assigned by the District Sales Manager, Command Retail Directors, and Command Administration. Qualifications
High School Diploma or equivalent required. Minimum of one year of retail experience; supervisory experience preferred. Must pass background check, including Criminal History and Sex Offender Registry. Ability to communicate effectively with management, store employees, customers, and donors. Physical Requirements
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp and move objects such as files, carts, fixtures, and other merchandise equipment. Ability to lift up to 50 lbs. Ability to perform various repetitive motion tasks. Pay and Benefits Offered
Part-time position with pay rate of $17.50/hour for 25 hours per week. Opportunity for career growth Paid sick leave Employee store discounts Employee referral bonuses Great work perks discounts (amusement parks, museums, services, and more) Equal Opportunity Employer
The Salvation Army is an Equal Opportunity Employer. Criminal background and reference checks will be performed on final candidates as part of the selection process. 41 CFR 60-1.35(c).
#J-18808-Ljbffr