Amazon
Overview
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Business context Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Responsibilities
Support, mentor, and motivate your hourly workforce
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts
Work in an environment where the noise level varies and can be loud
Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.
Basic Qualifications
2+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
1+ years of performance metrics, process improvement or lean techniques experience
Experience managing a team of 20+ employees
Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
Excellent customer service, communication, and interpersonal skills
A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field
Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,400/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Our world of work also features regional postings and opportunities:
Salary ranges and postings vary by location .
Company - Amazon.com Services LLC Job ID: A3086839
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management, Distribution, and Supply Chain
Industries: Software Development
Get notified about new Area Manager jobs in Baltimore, MD.
Baltimore, MD $90,000 - $100,000 1 year ago
Baltimore, MD $50,000 - $65,000 3 weeks ago
Mays Chapel, MD $120,600 - $210,600 22 hours ago
Over $100K Potential Annual Earning - Store Manager
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Business context Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Responsibilities
Support, mentor, and motivate your hourly workforce
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts
Work in an environment where the noise level varies and can be loud
Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.
Basic Qualifications
2+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
1+ years of performance metrics, process improvement or lean techniques experience
Experience managing a team of 20+ employees
Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
Excellent customer service, communication, and interpersonal skills
A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field
Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,400/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Our world of work also features regional postings and opportunities:
Salary ranges and postings vary by location .
Company - Amazon.com Services LLC Job ID: A3086839
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management, Distribution, and Supply Chain
Industries: Software Development
Get notified about new Area Manager jobs in Baltimore, MD.
Baltimore, MD $90,000 - $100,000 1 year ago
Baltimore, MD $50,000 - $65,000 3 weeks ago
Mays Chapel, MD $120,600 - $210,600 22 hours ago
Over $100K Potential Annual Earning - Store Manager
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr