Fiserv
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Technical Solution Consultant Director
What does a successful Technical Solutions Consultant Director do?
You'll be leading a technical team that serves as the strategic guides for our key partners, including middleware, software vendors, and third-party service providers. This role balances strategic leadership, operational excellence, and hands on technical expertise to drive revenue growth and partner success.
What You Will Do
Lead and develop a team of high performing Technical Solutions Consultants who collaborate with sales and product teams to create partner success strategies
Assist in building frameworks for partner health, performance and feedback loops
Drive innovation in partner experience
Ensure Technical Solutions Consultants effectively translate partner business requirements into scalable and marketable solutions
Serve as an executive level technical advisor in strategic deals and key customer meetings
Establish career development plans, training programs and performance metrics while fostering a culture of collaboration, innovation and continuous learning
What You Will Need To Have
Bachelor's degree with 4-7 years of relevant experience in a related field.
7+ years in a technical systems role, such as Operations Support, Analysis, Sales, Product, or Project Management.
Deep understanding of partner ecosystems
Strong business acumen and data driven decision making skills
Strategic leadership in conjunction with coaching and mentoring team members
Ability to balance strategic vision with hands on technical engagement
Strong written, verbal and presentation skills
Problem solving and conflict resolution abilities
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint
What Would Be Great To Have
Proven track record of 2-5+ years in supervisory or leadership roles
Experience with process improvement and performance management
Skilled at prioritizing and delegating tasks
B2B Retail or Hospitality System Integration with Hardware, Software, and System Service Agreements.
Executing contracts, licenses, and agreements
Project, product, or service management knowledge
Business Case Justification and Problem Management Process
Related banking industry knowledge in POS platforms, retail merchant services, payment transactions, or payment gateways
#LI-JI1
#LI-Onsite
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Technical Solution Consultant Director
What does a successful Technical Solutions Consultant Director do?
You'll be leading a technical team that serves as the strategic guides for our key partners, including middleware, software vendors, and third-party service providers. This role balances strategic leadership, operational excellence, and hands on technical expertise to drive revenue growth and partner success.
What You Will Do
Lead and develop a team of high performing Technical Solutions Consultants who collaborate with sales and product teams to create partner success strategies
Assist in building frameworks for partner health, performance and feedback loops
Drive innovation in partner experience
Ensure Technical Solutions Consultants effectively translate partner business requirements into scalable and marketable solutions
Serve as an executive level technical advisor in strategic deals and key customer meetings
Establish career development plans, training programs and performance metrics while fostering a culture of collaboration, innovation and continuous learning
What You Will Need To Have
Bachelor's degree with 4-7 years of relevant experience in a related field.
7+ years in a technical systems role, such as Operations Support, Analysis, Sales, Product, or Project Management.
Deep understanding of partner ecosystems
Strong business acumen and data driven decision making skills
Strategic leadership in conjunction with coaching and mentoring team members
Ability to balance strategic vision with hands on technical engagement
Strong written, verbal and presentation skills
Problem solving and conflict resolution abilities
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint
What Would Be Great To Have
Proven track record of 2-5+ years in supervisory or leadership roles
Experience with process improvement and performance management
Skilled at prioritizing and delegating tasks
B2B Retail or Hospitality System Integration with Hardware, Software, and System Service Agreements.
Executing contracts, licenses, and agreements
Project, product, or service management knowledge
Business Case Justification and Problem Management Process
Related banking industry knowledge in POS platforms, retail merchant services, payment transactions, or payment gateways
#LI-JI1
#LI-Onsite
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.