City Experiences
Yacht Server - Hornblower - San Francisco / Berkeley
City Experiences, San Francisco, California, United States, 94199
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Yacht Server - Hornblower - San Francisco / Berkeley
role at
City Experiences
Salary: $20.00 per hour, plus additional Bonus Incentives for all charters!
City Cruises is seeking a Server for our operations in San Francisco and Berkeley.
Overview Use your serving and people skills to add magic to City Experiences Cruise and Events public cruises and private events. Successful candidates will possess the ability to stay calm and composed in a fast-paced environment and display the willingness to be a team player, handling bar duties and assisting with vessel preparation and closure. Days, evenings and weekend shifts available.
About You This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
Responsibilities
Attentive service for our various products which may include a champagne brunch buffet, cocktail receptions, plated meal service and more
Must be able to navigate stairs while carrying trays of food
Dining room set-up, restock and clean during each shift
Perform all duties efficiently in the time allotted
Work and collaborate with Vessel operations crew and kitchen team to satisfy 100% of our guests
Collect money, accurately make change and input into POS
Serve guests and fill server orders quickly and courteously
Check IDs in accordance with beverage guidelines
Diplomatically handle difficult customer service situations while maintaining Hornblower standards and following applicable liquor laws
Take pride in personal grooming and presentation
Teamwork is highly valued; work well with others
Learn about products and San Francisco trivia to share with guests
Safety is an important part of our culture; adhere to all safety standards
Qualifications
Minimum 6 months food service experience preferred
Minimum 6 months hospitality experience, with knowledge of food, wine, and spirits
21 years or older
Food Handler Certification required; TIPS certification desirable
Excellent communication and customer service skills
Must be able to obtain a TWIC
Experience with a Point of Service (POS) system
Day, evening, weekend, and holiday shifts are available. A flexible schedule is required
About Us City Cruises’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System
embodies City Cruises' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination based on race, religion, color, national origin, ancestry, citizenship, sex, sexual orientation, gender identity, age, pregnancy or related medical conditions, veteran status, disability, or other characteristics prohibited by law. As a federal, state, and local contractor, we comply with government regulations, including affirmative action responsibilities where applicable. The company also participates in the E-Verify program in certain locations.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
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Yacht Server - Hornblower - San Francisco / Berkeley
role at
City Experiences
Salary: $20.00 per hour, plus additional Bonus Incentives for all charters!
City Cruises is seeking a Server for our operations in San Francisco and Berkeley.
Overview Use your serving and people skills to add magic to City Experiences Cruise and Events public cruises and private events. Successful candidates will possess the ability to stay calm and composed in a fast-paced environment and display the willingness to be a team player, handling bar duties and assisting with vessel preparation and closure. Days, evenings and weekend shifts available.
About You This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
Responsibilities
Attentive service for our various products which may include a champagne brunch buffet, cocktail receptions, plated meal service and more
Must be able to navigate stairs while carrying trays of food
Dining room set-up, restock and clean during each shift
Perform all duties efficiently in the time allotted
Work and collaborate with Vessel operations crew and kitchen team to satisfy 100% of our guests
Collect money, accurately make change and input into POS
Serve guests and fill server orders quickly and courteously
Check IDs in accordance with beverage guidelines
Diplomatically handle difficult customer service situations while maintaining Hornblower standards and following applicable liquor laws
Take pride in personal grooming and presentation
Teamwork is highly valued; work well with others
Learn about products and San Francisco trivia to share with guests
Safety is an important part of our culture; adhere to all safety standards
Qualifications
Minimum 6 months food service experience preferred
Minimum 6 months hospitality experience, with knowledge of food, wine, and spirits
21 years or older
Food Handler Certification required; TIPS certification desirable
Excellent communication and customer service skills
Must be able to obtain a TWIC
Experience with a Point of Service (POS) system
Day, evening, weekend, and holiday shifts are available. A flexible schedule is required
About Us City Cruises’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System
embodies City Cruises' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination based on race, religion, color, national origin, ancestry, citizenship, sex, sexual orientation, gender identity, age, pregnancy or related medical conditions, veteran status, disability, or other characteristics prohibited by law. As a federal, state, and local contractor, we comply with government regulations, including affirmative action responsibilities where applicable. The company also participates in the E-Verify program in certain locations.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
#J-18808-Ljbffr