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Next Level Business Services, Inc.

Sailpoint Compliance & Risk Management

Next Level Business Services, Inc., Washington, District of Columbia, us, 20022

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Mandatory Skills (Please detail as much as possible) Educational Qualifications and Experience: • Master’s or Bachelor’s degree(s) in Computer Science and/or Electrical Engineering. Minimum five consecutive years of computer/electrical/software engineering experience in information security and identity management fields (seven years of relevant experience required for applicants with only a Bachelor’s degree). • Minimum of 5 years of experience in supporting, and maintaining SailPoint IIQ infrastructure in an enterprise setting is a must. Operational experience with Microsoft Forefront Identity Manager (FIM) is a plus. • Minimum of 4 years of experience in Java development. Required Skills/Abilities: • Demonstrated experience with the SailPoint IIQ Provisioning Engine • Experience developing SQL scripts and Oracle Databases • Bash scripting experience required for task automation • Knowledge of SailPoint DB schema • Familiarity with JBOSS enterprise • Ability to work on a flexible schedule, and support on-call shifts, as part of a 24/7 operation • Good understanding of system software design and development methodologies and implementation experience. C++, C#, or Python programming and scripting knowledge in Linux and Windows environments is desired. • Good knowledge of TCP/IP networking and protocols (DNS, ICMP, SMB, SSL/TLS, etc.) • Familiarity with performance analysis using performance monitoring and tuning tools. • Strong analytical thinking skills. • Excellent interpersonal skills, including an ability to work effectively in a team/task force as a participant or team leader. • Demonstrate flexibility to work environment changes and emerging opportunities. • Ability to balance risks and reprioritize as needed. • Demonstrate continuing professional development. • Superior verbal and written communication/presentation skills in English. • Professional certifications, e.g., Certified Information Systems Security Professional (CISSP) by (ISC)2 and GIAC Certified Forensic Examiner (GCFE), or advanced information security training by educational organizations such as SANS Institute is a plus. • Experience in configuring, deploying, and maintaining Microsoft Active Directory Federation Services (AD FS) for cloud applications; experience in Identity Federation solutions such as CA SiteMinder Federation is a plus. • Experience with Oracle Directory Server Enterprise Edition and Radiant Logic VDS in a business environment is a plus. Job Roles/Responsibilities (Please detail as much as possible) The resource will be responsible for supporting the SailPoint IIQ service for WBG. Essential Job Functions: • Maintaining the infrastructure with system patches and upgrade; Handling deployment requests for all SailPoint IIQ environments, following CM procedures as mandated by ISO20000 and ISO27001; Monitoring performance and periodically assessing capacity and sizing requirements; Troubleshooting and resolving SailPoint IIQ infrastructure related issues working with application developers (workflow), application teams (DB, Web, and Server Admins), and Network and Security teams; and engaging with the SailPoint technical support, if necessary. • Independently solves operational issues related to SailPoint IIQ applications; performs root cause analysis, resolves third-level engineering issues, and escalates to development team, if necessary. • Develop necessary scripts to produce specific SailPoint IIQ reports requested by service users. • Work with different project teams to understand their specific authentication, authorization, and IT certification needs and support them integrating their applications with the available identity and access solutions. • Maintain the optimal performance of IAM infrastructure resources by monitoring and assessing hardware/software performance. Ensure that performance meets present and future business needs. Recommend changes/enhancements to improve system availability, reliability, and performance. • Provide third-level engineering support for resolving client issues within an ITIL Methodology including adherence to ISO20000 and ISO27001. • Participate in data center load shift and disaster Recovery exercises. • Provide on-going knowledge transfer to team members and clients on security products and standards. • Develop, document and maintain Standard Operating Procedures required for ICAM operations and lifecycle management. • Conduct regular or emergency maintenance or software upgrades following the formal change management process. • Perform troubleshooting for security incidents that require software and network forensic analysis, in close collaboration with OIS and other ITS Shared Services teams. • Define metrics to be used for management status and statistical reports. Additional Information

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