Areté
Overview
IT Systems Technician role at
Areté
located in
Healdsburg, CA . This is a non-exempt, non-supervisory, full-time position. This range is provided by Areté. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. The base pay range is
$70,000.00/yr - $80,000.00/yr . Primary Responsibilities
Providing technical support to the end-user community on hardware, network, and software-related problems. Administering accounts and groups in an Active Directory environment. Performing administration and maintenance of client computers and solutions in various LAN environments. Installing, configuring, testing, and deploying new end-user systems, equipment, and software. Assisting in obtaining quotes and creating purchase requisitions for IT purchases. Maintaining software licensing records, inventories, and providing support to IT budget planning sessions. Other duties, as assigned. What You Will Be Doing
As an IT Systems Technician, you are responsible for providing technical support for computers, mobile devices, and network equipment, as well as associated peripheral hardware and software solutions. Responsibilities include initial setup, configuration or installation of IT systems and software, diagnosing issues, repairing, and maintaining IT systems and software solutions. You will document status, configuration, and setup of IT systems, and assist users by assessing information, network, and communications needs to make recommendations regarding software and hardware purchases. Qualifications
Minimum of 1 year working in a customer-service technical support role. Proficient in Microsoft Windows 10 and Office applications. Must have or be able to obtain a Security+ CE or equivalent certification for DoD 8570 IAT Level II or higher within 180 days of employment. Intermediate troubleshooting skills and experience. Strong interpersonal skills, ability to work autonomously and on a team. Strong written communication skills and the ability to produce technical documentation. Must be able to lift 25 pounds. Nice To Have
Some knowledge of information security practices. Some knowledge of IT practices in an enterprise environment. Some administrative level knowledge of Red Hat Enterprise Linux 7 or later. CompTIA certificates: A+, Security+, Network+, or similar. Benefits
Flextime Scheduling Bereavement Paid Time Off (PTO) Paid Parental Leave 401K Retirement Plan Contribution Employee Stock Ownership Plan Continuing Education Funds Medical Insurance Dental & Vision Insurance Life Insurance and Long-Term Disability (LTD) Vision Reimbursement Equal Opportunity
Areté is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. U.S. citizenship is required to meet position eligibility. Successful passage of criminal background checks and, where applicable, government security investigations, and a Department of Transportation (DOT) drug test are required. Areté will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring. If you require accommodation for a disability, contact Areté Human Resources for assistance.
#J-18808-Ljbffr
IT Systems Technician role at
Areté
located in
Healdsburg, CA . This is a non-exempt, non-supervisory, full-time position. This range is provided by Areté. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. The base pay range is
$70,000.00/yr - $80,000.00/yr . Primary Responsibilities
Providing technical support to the end-user community on hardware, network, and software-related problems. Administering accounts and groups in an Active Directory environment. Performing administration and maintenance of client computers and solutions in various LAN environments. Installing, configuring, testing, and deploying new end-user systems, equipment, and software. Assisting in obtaining quotes and creating purchase requisitions for IT purchases. Maintaining software licensing records, inventories, and providing support to IT budget planning sessions. Other duties, as assigned. What You Will Be Doing
As an IT Systems Technician, you are responsible for providing technical support for computers, mobile devices, and network equipment, as well as associated peripheral hardware and software solutions. Responsibilities include initial setup, configuration or installation of IT systems and software, diagnosing issues, repairing, and maintaining IT systems and software solutions. You will document status, configuration, and setup of IT systems, and assist users by assessing information, network, and communications needs to make recommendations regarding software and hardware purchases. Qualifications
Minimum of 1 year working in a customer-service technical support role. Proficient in Microsoft Windows 10 and Office applications. Must have or be able to obtain a Security+ CE or equivalent certification for DoD 8570 IAT Level II or higher within 180 days of employment. Intermediate troubleshooting skills and experience. Strong interpersonal skills, ability to work autonomously and on a team. Strong written communication skills and the ability to produce technical documentation. Must be able to lift 25 pounds. Nice To Have
Some knowledge of information security practices. Some knowledge of IT practices in an enterprise environment. Some administrative level knowledge of Red Hat Enterprise Linux 7 or later. CompTIA certificates: A+, Security+, Network+, or similar. Benefits
Flextime Scheduling Bereavement Paid Time Off (PTO) Paid Parental Leave 401K Retirement Plan Contribution Employee Stock Ownership Plan Continuing Education Funds Medical Insurance Dental & Vision Insurance Life Insurance and Long-Term Disability (LTD) Vision Reimbursement Equal Opportunity
Areté is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. U.S. citizenship is required to meet position eligibility. Successful passage of criminal background checks and, where applicable, government security investigations, and a Department of Transportation (DOT) drug test are required. Areté will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring. If you require accommodation for a disability, contact Areté Human Resources for assistance.
#J-18808-Ljbffr