The California State University
Registration Services Coordinator (Administrative Support Coordinator I)
The California State University, San Diego, California, United States, 92189
San Diego State University is seeking a detail-oriented Registration Services Coordinator to support student enrollment, academic records, and registration services. This role ensures smooth processes, accurate data, and excellent service to students, faculty, and staff.
Position Summary
San Diego State University is seeking a detail-oriented Registration Services Coordinator to support student enrollment, academic records, and registration services. Key Responsibilities:
Guide students through enrollment procedures, assist with special registration cases, and provide enrollment services to students, faculty, staff, alumni, and the campus community. Resolve complex issues by reviewing petitions, analyzing situations, and generating options and solutions. Partner with Financial Aid, Bursar’s, academic departments, and campus units to facilitate registration and support enrollment management strategies. Maintain academic record integrity, process data changes, and provide timely enrollment and degree verifications in compliance with FERPA. Contribute to new approaches that address changing student needs, streamline services, and implement process and technology enhancements. Why Join Us?
Help students successfully navigate their academic journey. Work with diverse campus partners in a supportive environment. Build expertise in university policies, FERPA, and student services. Contribute to accurate, efficient, and student-focused operations. Position Information
This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required. Department Summary
Enrollment Services comprises Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State Recruitment and Strategic Partnerships, International Recruitment, Enrollment Services Communications, and Office of Financial Aid and Scholarships. The primary function of the Office of the Registrar is to represent enrollment management programs and provide enrollment services to various constituents across the university. Education and Experience
Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Key Qualifications
Familiarity with the Family Educational Rights and Privacy Act (FERPA) of 1974 and a willingness to apply its principles when handling student information. Demonstrated ability to guide students through enrollment processes and provide comprehensive support to students, faculty, staff, alumni, and the broader campus community. Skilled in resolving complex issues through careful review of petitions, critical analysis, and development of effective solutions. Experienced in collaborating with Financial Aid, Bursar’s Office, academic departments, and campus partners to ensure seamless registration and enrollment management. Experience working in an enrollment services division or Registrar’s office is preferred. Experience in a university setting working with diverse student populations is preferred. At least 2 years of clerical, administrative support experience in customer service is preferred. Compensation and Benefits
San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth. Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines. CSU Classification Salary Range: $4,047 - $5,896 per month (Step 1 - Step 20); Step placement will be determined based on relevant qualifications and professional experience. Full Benefits Package Includes
Generous Time Off: 15 paid holidays, vacation, and sick leave. Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC. Health Coverage: Medical, dental, and vision options at low or no cost. Education Support: CSU tuition fee waiver for employees and eligible dependents. Optional Offerings: FlexCash, life and disability insurance, legal and pet plans. Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities. Equal Opportunity and Excellence in Education and Employment
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Apply by October 19, 2025, to ensure full consideration.
Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.
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San Diego State University is seeking a detail-oriented Registration Services Coordinator to support student enrollment, academic records, and registration services. Key Responsibilities:
Guide students through enrollment procedures, assist with special registration cases, and provide enrollment services to students, faculty, staff, alumni, and the campus community. Resolve complex issues by reviewing petitions, analyzing situations, and generating options and solutions. Partner with Financial Aid, Bursar’s, academic departments, and campus units to facilitate registration and support enrollment management strategies. Maintain academic record integrity, process data changes, and provide timely enrollment and degree verifications in compliance with FERPA. Contribute to new approaches that address changing student needs, streamline services, and implement process and technology enhancements. Why Join Us?
Help students successfully navigate their academic journey. Work with diverse campus partners in a supportive environment. Build expertise in university policies, FERPA, and student services. Contribute to accurate, efficient, and student-focused operations. Position Information
This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required. Department Summary
Enrollment Services comprises Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State Recruitment and Strategic Partnerships, International Recruitment, Enrollment Services Communications, and Office of Financial Aid and Scholarships. The primary function of the Office of the Registrar is to represent enrollment management programs and provide enrollment services to various constituents across the university. Education and Experience
Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Key Qualifications
Familiarity with the Family Educational Rights and Privacy Act (FERPA) of 1974 and a willingness to apply its principles when handling student information. Demonstrated ability to guide students through enrollment processes and provide comprehensive support to students, faculty, staff, alumni, and the broader campus community. Skilled in resolving complex issues through careful review of petitions, critical analysis, and development of effective solutions. Experienced in collaborating with Financial Aid, Bursar’s Office, academic departments, and campus partners to ensure seamless registration and enrollment management. Experience working in an enrollment services division or Registrar’s office is preferred. Experience in a university setting working with diverse student populations is preferred. At least 2 years of clerical, administrative support experience in customer service is preferred. Compensation and Benefits
San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth. Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines. CSU Classification Salary Range: $4,047 - $5,896 per month (Step 1 - Step 20); Step placement will be determined based on relevant qualifications and professional experience. Full Benefits Package Includes
Generous Time Off: 15 paid holidays, vacation, and sick leave. Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC. Health Coverage: Medical, dental, and vision options at low or no cost. Education Support: CSU tuition fee waiver for employees and eligible dependents. Optional Offerings: FlexCash, life and disability insurance, legal and pet plans. Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities. Equal Opportunity and Excellence in Education and Employment
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Apply by October 19, 2025, to ensure full consideration.
Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.
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