Everest Consultants
Overview
IT Desktop Support Specialist Location:
Orlando, FL 100% Onsite Duration:
1 month Pay Rate
$28.50 $30.00 Reports to:
Site IT Manager This is an onsite position for candidates that are comfortable going on-site. This is not a remote role. Responsibilities Maintain in-house computer systems, desktops, and peripherals, including installing and repairing hardware and equipment while ensuring workstation performance. Troubleshoot problem areas accurately, and provide end-user training where required. Evaluate and respond to service requests with a resolution. Perform analysis and diagnosis of routine PC problems for end-users, and recommend and implement solutions. Install, configure, test, maintain, and troubleshoot end-user workstation software/hardware, networked peripheral devices, and networking software/hardware products. Maintain an inventory of all IT assets including the history of hardware failure, repair, installation, and removal. Construct and test customized configurations based on different platforms and operating systems. Monitor and test PC performance and provide statistics and reports. Perform PC, hardware, and peripheral equipment improvements, upgrades, and repairs. Maintain communications with end-users to ensure systems meet our needs. Under guidance, perform periodic system maintenance. Place vendor service calls to resolve hardware or software failures. Coordinate with end-users and technical staff to maintain systems that use industry best practices to meet our goals, while maintaining the security of the data, system, and network. Produce metrics, project status reports, and operating status reports for management and team members. Provide service desk and technical support to users. Perform routine problem analysis and resolution design for systems. Support, communicate and defend the values and culture of the organization.
Work Experience & Education
2 years experience as L1 or L2 support Windows 10 to 11 Manager is looking for L1 or L2 IT technicians to assist with a final push of Windows 11 deployment as well as a hardware rollout project. Education: High School Diploma or GED
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IT Desktop Support Specialist Location:
Orlando, FL 100% Onsite Duration:
1 month Pay Rate
$28.50 $30.00 Reports to:
Site IT Manager This is an onsite position for candidates that are comfortable going on-site. This is not a remote role. Responsibilities Maintain in-house computer systems, desktops, and peripherals, including installing and repairing hardware and equipment while ensuring workstation performance. Troubleshoot problem areas accurately, and provide end-user training where required. Evaluate and respond to service requests with a resolution. Perform analysis and diagnosis of routine PC problems for end-users, and recommend and implement solutions. Install, configure, test, maintain, and troubleshoot end-user workstation software/hardware, networked peripheral devices, and networking software/hardware products. Maintain an inventory of all IT assets including the history of hardware failure, repair, installation, and removal. Construct and test customized configurations based on different platforms and operating systems. Monitor and test PC performance and provide statistics and reports. Perform PC, hardware, and peripheral equipment improvements, upgrades, and repairs. Maintain communications with end-users to ensure systems meet our needs. Under guidance, perform periodic system maintenance. Place vendor service calls to resolve hardware or software failures. Coordinate with end-users and technical staff to maintain systems that use industry best practices to meet our goals, while maintaining the security of the data, system, and network. Produce metrics, project status reports, and operating status reports for management and team members. Provide service desk and technical support to users. Perform routine problem analysis and resolution design for systems. Support, communicate and defend the values and culture of the organization.
Work Experience & Education
2 years experience as L1 or L2 support Windows 10 to 11 Manager is looking for L1 or L2 IT technicians to assist with a final push of Windows 11 deployment as well as a hardware rollout project. Education: High School Diploma or GED
#J-18808-Ljbffr