Woongjin, INC.
ServiceDesk (Business Support) - bilingual (Korean/English)
Woongjin, INC., Ridgefield Park, New Jersey, us, 07660
Pay Competitive
Location Ridgefield Park/New Jersey
Employment type Contract
Job Description
Req#: REF1644M
Company Description
For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Job Description
System VOC collection Assign and assist with ticket completion using OpenITSM as Service Desk Agent OpenITSM Training for new users Main point of contact for OpenITSM issues. Escalate issue to HQ if unable to be resolved. System Master Data management - Data Gathering / Compilation / Updating / Finalization Performs gap analysis to identify opportunities for process improvement or management control of work flow Technical Support providing guide Individual employee upon solution provided by HQ Qualifications
Bachelor Degree Communication skills written, presentation skills, etc. Managing internal tasks and report to relevant member Strong problem-finding skills Must have an experience in end-user support Ability to multi-task and deliver work under tight deadlines is essential Ability to commute: Ridgefield Park, NJ 07660: must be able to commute (Required) Additional Information
*** All your information will be kept confidential according to EEO guidelines. *** ***NO C2C*** About the company
Woongjin is a company founded in year of 2010 by very-highly talented information technology program developers, in Los Angeles of California. Since then, Woongjin has grown rapidly by successfully completing countless projects, and now became the most effective IT solution company in the community, with its size and areas of business. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000. #J-18808-Ljbffr
Req#: REF1644M
Company Description
For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Job Description
System VOC collection Assign and assist with ticket completion using OpenITSM as Service Desk Agent OpenITSM Training for new users Main point of contact for OpenITSM issues. Escalate issue to HQ if unable to be resolved. System Master Data management - Data Gathering / Compilation / Updating / Finalization Performs gap analysis to identify opportunities for process improvement or management control of work flow Technical Support providing guide Individual employee upon solution provided by HQ Qualifications
Bachelor Degree Communication skills written, presentation skills, etc. Managing internal tasks and report to relevant member Strong problem-finding skills Must have an experience in end-user support Ability to multi-task and deliver work under tight deadlines is essential Ability to commute: Ridgefield Park, NJ 07660: must be able to commute (Required) Additional Information
*** All your information will be kept confidential according to EEO guidelines. *** ***NO C2C*** About the company
Woongjin is a company founded in year of 2010 by very-highly talented information technology program developers, in Los Angeles of California. Since then, Woongjin has grown rapidly by successfully completing countless projects, and now became the most effective IT solution company in the community, with its size and areas of business. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000. #J-18808-Ljbffr