Case Manager with Lived Experience Peer Support Navigator

Case Manager with Lived Experience Peer Support Navigator

Case Manager with Lived Experience Peer Support Navigator

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Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
  
  

GenerateHope is currently hiring a Case Manager with lived experience to serve as a Peer Support Navigator for women impacted by human trafficking and those at risk of commercial sexual exploitation and underground labor. This is more than a job — it's an opportunity to walk alongside survivors as they heal, rebuild, and reclaim their lives.
Position Summary:
In this role, you will provide trauma-informed, survivor-centered support and help clients connect to vital services including housing, healthcare, education, employment, and legal advocacy. You’ll collaborate with a team of Peer Support Navigators and community partners to promote long-term safety, stability, and empowerment.
Key Responsibilities:

• Provide compassionate, culturally sensitive case management for trafficking survivors
• Support clients in accessing emergency and long-term services such as:
• Housing
• Mental & physical healthcare
• Substance use treatment
• Employment & job training
• Education & legal services
• Transportation, documents, and more
• Collaborate with GenerateHope staff and partners
• Maintain accurate and confidential records
• Foster a healing, safe, and empowering environment

Qualifications:

• Bachelor’s degree in Social Work, Psychology, or related field preferred
• Minimum 2 years of experience in case management, advocacy, or social services
• Lived experience of human trafficking or exploitation highly valued
• Understanding of trauma-informed care and harm reduction
• Strong communication and organizational skills
• Bilingual/multilingual a plus
• Reliable transportation and flexibility for countywide travel

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organization Management

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