Mullinax Ford
Job Title:
Internet Sales Consultant Location:
Mullinax Ford (On-site) Department:
Internet Sales Reports To:
Internet Sales Manager
About Mullinax Ford: At Mullinax Ford, we pride ourselves on being the
original upfront price dealer
with
no dealer fees . We believe in providing our customers with a straightforward, hassle-free experience that's centered on trust and transparency. As we continue to grow, we're looking for motivated, customer-focused individuals to join our dynamic team and help us deliver exceptional service.
Position Overview: The Internet Sales Consultant will play a key role in responding to online inquiries, assisting customers with vehicle selections, and helping to facilitate a seamless car-buying experience. This is a fast-paced, high-energy position that requires someone with strong customer service skills and the ability to effectively manage multiple tasks while delivering exceptional service to our online customers.
Key Responsibilities: Respond promptly to online leads, emails, and chat inquiries from prospective customers. Assist customers in finding the right vehicle by providing detailed information about available models, features, pricing, and financing options. Schedule appointments, test drives, and follow up with customers to ensure a smooth sales process. Work closely with the sales team to ensure customers' needs are met, providing a seamless transition from the online inquiry to the in-dealer experience. Maintain accurate records in the CRM system and follow up with leads in a timely manner. Demonstrate strong product knowledge, particularly the Ford lineup, to address customer questions and help them make informed decisions. Provide excellent customer service and go the extra mile to ensure a positive online car-buying experience. Qualifications:
Sales Experience Required:
Proven experience in sales, preferably in an automotive or internet sales environment. Strong Customer Service Skills:
Ability to build rapport, listen to customer needs, and provide top-tier service. Ability to Work in a Fast-Paced Environment:
Ability to handle multiple inquiries and tasks effectively without sacrificing attention to detail. Tech-Savvy:
Proficiency with digital communication tools and CRM software. Team Player:
Willingness to collaborate with the sales team and work together to meet sales goals. High School Diploma or Equivalent
required; further education is a plus. Compensation & Benefits:
Competitive
commission-based pay structure
with performance incentives. Health insurance
and
401(k)
with company match. Opportunities for
career growth and advancement
within the company.
Why Mullinax Ford? Mullinax Ford offers a unique opportunity to be part of a reputable dealership that values integrity, transparency, and customer satisfaction. We are looking for individuals who share our commitment to providing upfront, no-hassle pricing and delivering an exceptional car-buying experience. If you're passionate about sales, enjoy working in a dynamic environment, and want to be part of a growing company with a strong focus on career development, we'd love to hear from you!
Internet Sales Consultant Location:
Mullinax Ford (On-site) Department:
Internet Sales Reports To:
Internet Sales Manager
About Mullinax Ford: At Mullinax Ford, we pride ourselves on being the
original upfront price dealer
with
no dealer fees . We believe in providing our customers with a straightforward, hassle-free experience that's centered on trust and transparency. As we continue to grow, we're looking for motivated, customer-focused individuals to join our dynamic team and help us deliver exceptional service.
Position Overview: The Internet Sales Consultant will play a key role in responding to online inquiries, assisting customers with vehicle selections, and helping to facilitate a seamless car-buying experience. This is a fast-paced, high-energy position that requires someone with strong customer service skills and the ability to effectively manage multiple tasks while delivering exceptional service to our online customers.
Key Responsibilities: Respond promptly to online leads, emails, and chat inquiries from prospective customers. Assist customers in finding the right vehicle by providing detailed information about available models, features, pricing, and financing options. Schedule appointments, test drives, and follow up with customers to ensure a smooth sales process. Work closely with the sales team to ensure customers' needs are met, providing a seamless transition from the online inquiry to the in-dealer experience. Maintain accurate records in the CRM system and follow up with leads in a timely manner. Demonstrate strong product knowledge, particularly the Ford lineup, to address customer questions and help them make informed decisions. Provide excellent customer service and go the extra mile to ensure a positive online car-buying experience. Qualifications:
Sales Experience Required:
Proven experience in sales, preferably in an automotive or internet sales environment. Strong Customer Service Skills:
Ability to build rapport, listen to customer needs, and provide top-tier service. Ability to Work in a Fast-Paced Environment:
Ability to handle multiple inquiries and tasks effectively without sacrificing attention to detail. Tech-Savvy:
Proficiency with digital communication tools and CRM software. Team Player:
Willingness to collaborate with the sales team and work together to meet sales goals. High School Diploma or Equivalent
required; further education is a plus. Compensation & Benefits:
Competitive
commission-based pay structure
with performance incentives. Health insurance
and
401(k)
with company match. Opportunities for
career growth and advancement
within the company.
Why Mullinax Ford? Mullinax Ford offers a unique opportunity to be part of a reputable dealership that values integrity, transparency, and customer satisfaction. We are looking for individuals who share our commitment to providing upfront, no-hassle pricing and delivering an exceptional car-buying experience. If you're passionate about sales, enjoy working in a dynamic environment, and want to be part of a growing company with a strong focus on career development, we'd love to hear from you!