TidalHealth
Training/Support Supervisor
Why work at TidalHealth?
Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals - TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are "A" rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors.
Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.
Training/Support Supervisor Position Summary
The Training/Support Supervisor is responsible for oversight of training for all functions of the organization's revenue cycle functions from point of contact into the physician/hospital practice/service through payment. This position ensures maximization of revenue and cash flow while maintaining the highest levels of patient, physician, employee and other customer relations. This position is responsible for the standardized application of policies and procedures, system software, and uniform training in the physician offices and hospital departments. In conjunction with these duties, this position spends a portion of their work week at the office locations or webinars if appropriate.
Training/Support Supervisor Position Requirements
Education High school diploma or GED equivalent required. Associates of Arts Degree is required with concentration in Business preferred. Bachelor's Degree preferred. Required License and/or Certification
Credentialed in at least one training course for Epic within one (1) year of hire. Must have have valid driver's license, a driving record deemed appropriate by Tidal Health, and reliable transportation. Experience
At least five (5) years of experience, with at least two (2) years' supervisory experience, in third party billing, front office operations and hospital registration, and health care receivables management in a physician/hospital setting strongly preferred. Extensive knowledge of regulatory compliance issues, uniform billing requirements, HIPAA transaction code sets, State and Federal collection law, and payer contractual relationships preferred. Microcomputer skills using Microsoft Word/Excel/Outlook and other software to organize and present data required. Training/Support Benefits
Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition reimbursement and more!
Salary range:$50,772.80 - $78,707.20 Commensurate with experience
Why work at TidalHealth?
Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals - TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are "A" rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors.
Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.
Training/Support Supervisor Position Summary
The Training/Support Supervisor is responsible for oversight of training for all functions of the organization's revenue cycle functions from point of contact into the physician/hospital practice/service through payment. This position ensures maximization of revenue and cash flow while maintaining the highest levels of patient, physician, employee and other customer relations. This position is responsible for the standardized application of policies and procedures, system software, and uniform training in the physician offices and hospital departments. In conjunction with these duties, this position spends a portion of their work week at the office locations or webinars if appropriate.
Training/Support Supervisor Position Requirements
Education High school diploma or GED equivalent required. Associates of Arts Degree is required with concentration in Business preferred. Bachelor's Degree preferred. Required License and/or Certification
Credentialed in at least one training course for Epic within one (1) year of hire. Must have have valid driver's license, a driving record deemed appropriate by Tidal Health, and reliable transportation. Experience
At least five (5) years of experience, with at least two (2) years' supervisory experience, in third party billing, front office operations and hospital registration, and health care receivables management in a physician/hospital setting strongly preferred. Extensive knowledge of regulatory compliance issues, uniform billing requirements, HIPAA transaction code sets, State and Federal collection law, and payer contractual relationships preferred. Microcomputer skills using Microsoft Word/Excel/Outlook and other software to organize and present data required. Training/Support Benefits
Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition reimbursement and more!
Salary range:$50,772.80 - $78,707.20 Commensurate with experience