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Orlando Health

Patient Charge Specialist, Full-Time Days

Orlando Health, Clermont, Florida, us, 34712

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Position Summary

Facility: South Lake Hospital

Location: Clermont, FL

Status: Full-Time

Department: Surgery

Schedule: Days

Title: Patient Charge Specialist

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"Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you."

Orlando Health South Lake Hospital is a comprehensive medical and surgical acute care facility serving the residents of Lake County as a trusted member of the community for over 75 years. Conveniently located in Clermont, the hospital's dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering expert and compassionate care. Our efforts have earned us recognition as a national leader.

Click Here to Learn About: South Lake Hospital

ORLANDO HEALTH - BENEFITS & PERKS:

Competitive Pay

Evening, nights, and weekend shift differentials offered for qualifying positions. All Inclusive Benefits (start day one)

Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. Employee-centric

South Lake Hospital has been selected as one of the "Best Places to Work in Healthcare" by Modern Healthcare.

Responsibilities

Essential Functions: • Maintains current knowledge of Medical Terminology, the computer software systems used at Orlando Health and other Patient Charge Processes. • Will be cross-trained to perform the duties of data entry and charge management. • Serves as a resource to other staff members to provide guidance and direction for data entry and patient charging. • Ensures prompt and accurate execution of duties and distribution of reports. • Verifies all output is complete and ensures daily charge reconciliation. • Assists support staff, coding, patient financial services, and clinical team in appropriate documentation methodology to support charging and determine medical necessity. • Assists to resolve non-compliant operational or billing issues. • Interacts with manager and staff in the timely solution and verification of procedure and patient charge information. • Performs routine Orlando Health Account Management training. Accurately and efficiently accesses hospital billing and information systems to secure and assemble all necessary physician records in order to accurately bill professional physician and/or physician extender services. • Verifies billable physician services by reviewing physician documentation. • Assembles and inputs coding results into the current Practice Management billing system in order to expedite proper billing. • Batches and balances daily charges checking provider, place of service, date of service, referring physician, diagnoses and procedures. • Demonstrates self-motivation and self-direction. • Maintains all daily work processes and status reports. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions: • Maintains established work production standards. • Works as a team member in facilitating efficient and effective problem solving to meet goals. • Establishes and maintains an environment of positive motivation through individual and group interaction. • Assumes the responsibility for professional growth and development. • Maintains open communication with departments and processes.

Qualifications

Education/Training: • High school diploma or equivalent. Successful completion of charge entry course in Orlando Health's Account Management System within thirty (30) days in position. • Medical Terminology as demonstrated by completion of Orlando Health medical terminology course or through formal clinical training program within 6 months in position.

Experience: • Two (2) years' experience in a hospital, health care or physician office setting. • Proficient in applicable clinical division software (i.e.: Affinity GE) and applicable office software (i.e.: Microsoft Word, Excel).