Cuyahoga Community College
Instructor, Patient Access Specialist
Cuyahoga Community College, Union, New Jersey, us, 07083
Location:
Manufacturing Technology Center Reports To:
Program Manager, Health Industry Solutions Recruitment Type:
External/Internal Requisition ID: req6414 Employment Type:
Part-Time Faculty Union Position:
Non-Union Work Schedule:
hours depend on program needs Job Description: SUMMARY
Teaches a full range of skills andknowledge for the certificate program in Comprehensive Patient AccessSpecialist. Prepares students to pass the Certified Healthcare Access Associate(CHAA) examination.
ESSENTIAL FUNCTIONS
Delive ra comprehensive range of skills and knowledge required by the WorkforceCareer and Economic Development Division for the Health IndustrySolutions, particularly within the Patient Access Specialist program Provideeffective leadership, supervision, and control of classroom activities,ensuring a conducive learning environment
Implementthe approved healthcare training curriculum to enhance the learningexperience of program participants
Presentwell-prepared, organized, and clear lectures and classroom activities thatalign with the course syllabus (including medical terminology, ElectronicHealth Records, Ucertify, Fundamentals of Billing/Reimbursement,Introduction of Patient Access and CHAA study guide) and school policies Monitorattendance, maintain accurate, up-to-date records, and evaluate theeducational performance of participants in accordance with college anddepartment requirements Identifyand refer participants to supportive services when necessary to enhancestudent success
Maintainup-to-date knowledge of current changes and trends in the healthcareindustry
Promotestudents' development and effective use of skills in areas such ascritical and analytical thinking, evaluation, communication,professionalism, customer service, computation, problem solving, anddecision-making Providestudents with timely information and feedback on their academic progressregarding quizzes, tests, homework, and projects Followall College retention policies to ensure student attendance.
Performother duties as assigned. REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
Minimum of 5 years’ experience as a Patient Access Specialist or Patient Service Representative in a hospital setting
Must possess CHAA or CHAM certifications
Must be an approved proctor through NAHAM
Prior classroom instruction and/or training experience in healthcare KNOWLEDGE, SKILLS & ABILITIES
Abilityto instruct through remote and in-person delivery using platforms likeBlackboard, virtual classrooms, and online Learning Management Systems
Demonstrateintermediate proficiency with Microsoft Outlook, Word, Excel, andPowerPoint
Abilityto respond appropriately to the needs of the community with sensitivity
Mustpossess excellent oral and written communication skills
Abilityto multitask effectively in a fast-paced environment
Credibility,presence, and excellent facilitation abilities are required
Possessa thorough understanding of all College policies and actively participatein their implementation and enforcement
COMPETENCIES CRITICAL COMPETENCIES
Service Focus
Communication
Quality of Work VERY IMPORTANT COMPETENCIES
IMPORTANT COMPETENCIES
PREFERRED QUALIFICATIONS
Bachelor’s Degree
Demonstrated basic Blackboard skills (equivalent program)
Demonstrated experience with online instruction.
Professional presentation skills
Active membership in the National Association of Healthcare Access Management PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here arerepresentative of those that must be met by an employee to successfully performthe essential
functions of this job. Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.) The work is performed in a normal, professional office or technicallab environment;
The work area is adequately lighted, heated and ventilated;
Typically, the employee may sit comfortably to perform the dutiesof the job and will perform repetitive motions with hands/fingers using acomputer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying oflight items such as papers, files, pamphlets, books, etc.; Work may also require walking and standing in conjunction withtravel to and attendance at meetings and conferences away from theworksite Special Note: This is aPart-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/hour. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure . Special Instructions to Applicants:
During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement:
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
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Manufacturing Technology Center Reports To:
Program Manager, Health Industry Solutions Recruitment Type:
External/Internal Requisition ID: req6414 Employment Type:
Part-Time Faculty Union Position:
Non-Union Work Schedule:
hours depend on program needs Job Description: SUMMARY
Teaches a full range of skills andknowledge for the certificate program in Comprehensive Patient AccessSpecialist. Prepares students to pass the Certified Healthcare Access Associate(CHAA) examination.
ESSENTIAL FUNCTIONS
Delive ra comprehensive range of skills and knowledge required by the WorkforceCareer and Economic Development Division for the Health IndustrySolutions, particularly within the Patient Access Specialist program Provideeffective leadership, supervision, and control of classroom activities,ensuring a conducive learning environment
Implementthe approved healthcare training curriculum to enhance the learningexperience of program participants
Presentwell-prepared, organized, and clear lectures and classroom activities thatalign with the course syllabus (including medical terminology, ElectronicHealth Records, Ucertify, Fundamentals of Billing/Reimbursement,Introduction of Patient Access and CHAA study guide) and school policies Monitorattendance, maintain accurate, up-to-date records, and evaluate theeducational performance of participants in accordance with college anddepartment requirements Identifyand refer participants to supportive services when necessary to enhancestudent success
Maintainup-to-date knowledge of current changes and trends in the healthcareindustry
Promotestudents' development and effective use of skills in areas such ascritical and analytical thinking, evaluation, communication,professionalism, customer service, computation, problem solving, anddecision-making Providestudents with timely information and feedback on their academic progressregarding quizzes, tests, homework, and projects Followall College retention policies to ensure student attendance.
Performother duties as assigned. REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
Minimum of 5 years’ experience as a Patient Access Specialist or Patient Service Representative in a hospital setting
Must possess CHAA or CHAM certifications
Must be an approved proctor through NAHAM
Prior classroom instruction and/or training experience in healthcare KNOWLEDGE, SKILLS & ABILITIES
Abilityto instruct through remote and in-person delivery using platforms likeBlackboard, virtual classrooms, and online Learning Management Systems
Demonstrateintermediate proficiency with Microsoft Outlook, Word, Excel, andPowerPoint
Abilityto respond appropriately to the needs of the community with sensitivity
Mustpossess excellent oral and written communication skills
Abilityto multitask effectively in a fast-paced environment
Credibility,presence, and excellent facilitation abilities are required
Possessa thorough understanding of all College policies and actively participatein their implementation and enforcement
COMPETENCIES CRITICAL COMPETENCIES
Service Focus
Communication
Quality of Work VERY IMPORTANT COMPETENCIES
IMPORTANT COMPETENCIES
PREFERRED QUALIFICATIONS
Bachelor’s Degree
Demonstrated basic Blackboard skills (equivalent program)
Demonstrated experience with online instruction.
Professional presentation skills
Active membership in the National Association of Healthcare Access Management PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here arerepresentative of those that must be met by an employee to successfully performthe essential
functions of this job. Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.) The work is performed in a normal, professional office or technicallab environment;
The work area is adequately lighted, heated and ventilated;
Typically, the employee may sit comfortably to perform the dutiesof the job and will perform repetitive motions with hands/fingers using acomputer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying oflight items such as papers, files, pamphlets, books, etc.; Work may also require walking and standing in conjunction withtravel to and attendance at meetings and conferences away from theworksite Special Note: This is aPart-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/hour. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure . Special Instructions to Applicants:
During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement:
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
#J-18808-Ljbffr