Chenega MIOS SBU
Overview
Senior CMDB Administrator Springfield, VA Chenega Agile Real-Time Solutions (CARS) is part of Chenega MIOS and provides integrated enterprise IT support to Federal customers. We seek a Senior CMDB Administrator to develop, manage, and maintain the Configuration Management Database (CMDB) within the ITIL framework. Responsibilities
Ensure that all IT assets and their configurations are accurately recorded, managed, and maintained to support IT service management processes. Develop and maintain the CMDB, ensuring all IT assets and configuration items (CIs) are accurately recorded. Define and implement CMDB policies, processes, and procedures in alignment with ITIL best practices. Regularly audit the CMDB to ensure data integrity and compliance with organizational standards. Manage and document relationships between CIs and ensure that all dependencies and changes are accurately reflected in the CMDB. Ensure proper version control and documentation of changes to CIs. Coordinate with other ITIL process managers to ensure smooth integration of configuration management processes. Conduct regular data validation and reconciliation activities to maintain the accuracy and completeness of the CMDB. Identify and resolve discrepancies in the CMDB data. Implement and manage automated tools for data discovery and CI tracking. Work closely with IT service management, change management, and incident management teams to ensure the CMDB supports their processes. Collaborate with IT asset management teams to synchronize asset and configuration data. Provide CMDB training and support to end-users and stakeholders. Generate and analyze reports on CMDB data to support decision-making and continuous improvement initiatives. Provide insights and recommendations based on CMDB data to optimize IT asset and configuration management. Ensure CMDB compliance with internal policies, industry standards, and regulatory requirements. Participate in internal and external audits related to configuration management. Mentor junior members of the CMDB team as needed. Other duties as assigned. Qualifications
Bachelors Degree and 5+ years of relevant experience, or Associates Degree and 8+ years of relevant experience, or High School Degree and 11+ years of relevant experience. Experience in: Development, management, and maintenance of CMDB IT asset management ITIL framework and its application to configuration management ServiceNow Ability to obtain DoD 8570 IAT level II compliance within 6 months ITIL Foundations Certification desired Active TS/SCI clearance Knowledge, Skills and Abilities: Ability to successfully obtain CI Poly Ability to think critically and solve complex issues Ability to work with other teams and stakeholders to ensure mission success How youll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. Benefits
Chenega MIOS offers a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Company culture and commitments
Chenega MIOS is led by a purpose to make an impact that matters. Our culture encourages well-being, collaboration, and the pursuit of positive social impact in our communities. We are an Equal Employment Opportunity employer and participate in the E-Verify program. We are an EOE/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Native preference under PL 93-638. For accommodation requests or issues with applying, contact recruiting@chenega.com. EEO/AA policies are available for review by employees and job seekers. Join our Talent Network. Chenega Corporation and family of companies are an Equal Opportunity Employer/Veterans/Disabled. We participate in the E-Verify Employment Verification Program. #J-18808-Ljbffr
Senior CMDB Administrator Springfield, VA Chenega Agile Real-Time Solutions (CARS) is part of Chenega MIOS and provides integrated enterprise IT support to Federal customers. We seek a Senior CMDB Administrator to develop, manage, and maintain the Configuration Management Database (CMDB) within the ITIL framework. Responsibilities
Ensure that all IT assets and their configurations are accurately recorded, managed, and maintained to support IT service management processes. Develop and maintain the CMDB, ensuring all IT assets and configuration items (CIs) are accurately recorded. Define and implement CMDB policies, processes, and procedures in alignment with ITIL best practices. Regularly audit the CMDB to ensure data integrity and compliance with organizational standards. Manage and document relationships between CIs and ensure that all dependencies and changes are accurately reflected in the CMDB. Ensure proper version control and documentation of changes to CIs. Coordinate with other ITIL process managers to ensure smooth integration of configuration management processes. Conduct regular data validation and reconciliation activities to maintain the accuracy and completeness of the CMDB. Identify and resolve discrepancies in the CMDB data. Implement and manage automated tools for data discovery and CI tracking. Work closely with IT service management, change management, and incident management teams to ensure the CMDB supports their processes. Collaborate with IT asset management teams to synchronize asset and configuration data. Provide CMDB training and support to end-users and stakeholders. Generate and analyze reports on CMDB data to support decision-making and continuous improvement initiatives. Provide insights and recommendations based on CMDB data to optimize IT asset and configuration management. Ensure CMDB compliance with internal policies, industry standards, and regulatory requirements. Participate in internal and external audits related to configuration management. Mentor junior members of the CMDB team as needed. Other duties as assigned. Qualifications
Bachelors Degree and 5+ years of relevant experience, or Associates Degree and 8+ years of relevant experience, or High School Degree and 11+ years of relevant experience. Experience in: Development, management, and maintenance of CMDB IT asset management ITIL framework and its application to configuration management ServiceNow Ability to obtain DoD 8570 IAT level II compliance within 6 months ITIL Foundations Certification desired Active TS/SCI clearance Knowledge, Skills and Abilities: Ability to successfully obtain CI Poly Ability to think critically and solve complex issues Ability to work with other teams and stakeholders to ensure mission success How youll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. Benefits
Chenega MIOS offers a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Company culture and commitments
Chenega MIOS is led by a purpose to make an impact that matters. Our culture encourages well-being, collaboration, and the pursuit of positive social impact in our communities. We are an Equal Employment Opportunity employer and participate in the E-Verify program. We are an EOE/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Native preference under PL 93-638. For accommodation requests or issues with applying, contact recruiting@chenega.com. EEO/AA policies are available for review by employees and job seekers. Join our Talent Network. Chenega Corporation and family of companies are an Equal Opportunity Employer/Veterans/Disabled. We participate in the E-Verify Employment Verification Program. #J-18808-Ljbffr