Serigor Inc
Technical Specialist (Hybrid)
Location: Raleigh, NC Duration: 12+ Months Job Description
The Technical Analyst/Project Facilitator serves as a bridge between technical teams, business stakeholders, and project management leadership. Responsibilities
Technical Analysis & Support
Analyze technical requirements, system workflows, and integration points across clinical and business applications. Assist with solution design, testing, and validation of application functionality. Translate technical details into business-friendly documentation and presentations. Support system troubleshooting and escalate technical issues to appropriate teams. Project Facilitation & Coordination
Coordinate project activities, tasks, and deliverables with IT and clinical/business teams. Develop and maintain project documentation including charters, status reports, meeting minutes, and risk logs. Track timelines and dependencies, escalating risks and delays to leadership. Facilitate communication between stakeholders, vendors, and internal teams. Stakeholder Engagement
Partner with clinical, administrative, and IT stakeholders to gather requirements and validate project deliverables. Organize and lead project meetings, workgroups, and status updates. Ensure alignment of projects with DSOHF strategic priorities and regulatory requirements. Quality Assurance & Compliance
Assist in developing and executing test plans for new systems or enhancements. Ensure compliance with HIPAA, state IT security policies, and organizational change management processes. Support post-go-live monitoring and validation of technical solutions. Continuous Improvement
Recommend process improvements to enhance efficiency and collaboration in IT project delivery. Contribute to knowledge base and documentation standards for IT. Skills
Skill Required/Desired Amount of Experience Epic implementation or operations support experience Highly Desired 2 Years Health IT experience Highly Desired 2 Years Working knowledge in application development and system integration Nice to have 2 Years Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates Highly Desired 2 Years Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality Highly Desired 2 Years Ability to convey technical information to client and promote understanding of relevant issues Highly Desired 2 Years
Location: Raleigh, NC Duration: 12+ Months Job Description
The Technical Analyst/Project Facilitator serves as a bridge between technical teams, business stakeholders, and project management leadership. Responsibilities
Technical Analysis & Support
Analyze technical requirements, system workflows, and integration points across clinical and business applications. Assist with solution design, testing, and validation of application functionality. Translate technical details into business-friendly documentation and presentations. Support system troubleshooting and escalate technical issues to appropriate teams. Project Facilitation & Coordination
Coordinate project activities, tasks, and deliverables with IT and clinical/business teams. Develop and maintain project documentation including charters, status reports, meeting minutes, and risk logs. Track timelines and dependencies, escalating risks and delays to leadership. Facilitate communication between stakeholders, vendors, and internal teams. Stakeholder Engagement
Partner with clinical, administrative, and IT stakeholders to gather requirements and validate project deliverables. Organize and lead project meetings, workgroups, and status updates. Ensure alignment of projects with DSOHF strategic priorities and regulatory requirements. Quality Assurance & Compliance
Assist in developing and executing test plans for new systems or enhancements. Ensure compliance with HIPAA, state IT security policies, and organizational change management processes. Support post-go-live monitoring and validation of technical solutions. Continuous Improvement
Recommend process improvements to enhance efficiency and collaboration in IT project delivery. Contribute to knowledge base and documentation standards for IT. Skills
Skill Required/Desired Amount of Experience Epic implementation or operations support experience Highly Desired 2 Years Health IT experience Highly Desired 2 Years Working knowledge in application development and system integration Nice to have 2 Years Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates Highly Desired 2 Years Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality Highly Desired 2 Years Ability to convey technical information to client and promote understanding of relevant issues Highly Desired 2 Years